Data Analyst - IT

Career Category

Information Systems

Job Description

Join our team at AMGEN Capability Center Portugal, number 1 company in Best Workplaces - https://www.greatplacetowork.pt/ - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 400 talented people and 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in
people’s lives.

Data Analyst - IT

LIVE

WHAT YOU WILL DO

Let’s do this. Let’s change the world.

In this vital role, you will support the delivery of emerging AI/ML capabilities within Amgen's Neural Nexus program. As part of the Commercial Technology Data & Analytics team, you will collaborate with product owners and cross-functional partners to help design, implement, and iterate on a layered ecosystem focused on DIAL (Data, Insights, Action, and Learning). This includes contributing to the development of an Agentic AI framework using agile methodologies. Are you a technology professional with a passion for commercial domains and a drive to innovate? Join a team that thrives on creativity and is dedicated to making life better through technology.

• Collaborate with the Customer Data & Analytics (CD&A) team to help realize business value through the application of commercial data and emerging AI/ML technologies.

• Support delivery activities within the Scaled Agile Framework (SAFe), partnering with Engineering and Product Management to shape roadmaps, prioritize releases, and maintain a refined product backlog.

• Contribute to backlog management by helping break down Epics into Features and Sprint-ready User Stories, ensuring clear articulation of requirements and well-defined Acceptance Criteria and Definitions of Done.

• Ensure non-functional requirements are represented and prioritized within the backlog to maintain performance, scalability, and compliance standards.

• Collaborate with UX to align technical requirements, business processes, and scenarios with user-centered design.

• Assist in the development and delivery of engaging product demonstrations for internal and external stakeholders.

• Support documentation efforts to maintain accurate records of system configurations, processes, and enhancements.

• Contribute to the launch and growth of Neural Nexus product teams focused on data connectivity, predictive modeling, and fast-cycle value delivery for commercial teams.

• Provide input for governance discussions and help prepare materials to support executive alignment on technology strategy and investment.

WIN

WHAT WE EXPECT OF YOU

We are all different, yet we all use our unique contributions to serve patients. We are seeking a highly skilled and experienced Specialist IS Business Analyst with a passion for innovation and a collaborative working style that partners effectively with business and technology leaders with these qualifications.

Basic Qualifications:

• Master’s degree with 4 - 6 years of experience in Information Systems

• Bachelor’s degree with 6 - 8 years of experience in Information Systems

• Diploma with 10 - 12 years of experience in Information Systems

• Experience with writing user requirements and acceptance criteria

• Affinity to work in a DevOps environment and Agile mind set

• Ability to work in a team environment, effectively interacting with others

• Ability to meet deadlines and schedules and be accountable

Preferred Qualifications:

Must-Have Skills:

• Excellent problem-solving skills and a passion for solving complex challenges in for AI-driven technologies

• Experience with Agile software development methodologies (Scrum)