Senior Technical Writer - Part Time

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SUMMARY 

The Senior Technical Writer provides support to the Federal Aviation Administration NextGen Program offices. Responsible for authoring and updating of executive briefings and reports, regulatory policy and procedures, Standard Operating Procedures (SOPs), root cause analyses, user manuals, training materials, technical diagrams, briefs and reports. 

 As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.    

ESSENTIAL REQUIREMENTS  

Must be able to obtain a customer clearance for access to facilities, equipment and property (Public Trust). 

Direct experience in gathering information from varied sources, writing, editing, proofreading, documenting and publishing compliant (including 508 compliance) products, policies and procedures required.  

KEY DUTIES AND RESPONSIBILITIES 
Essential Duties and responsibilities include the following.  Other duties may be assigned. 

Develops and fully executes new SOP’s in an orderly and concise manner. Maintains documents on an online SOP Library.  

Performs regulatory compliance/agency research and analyses, and writes policies and procedures documentation, in accordance with the agency Customer Service goals. 

Develops policies, procedures and forms documentation, in accordance with Agency documentation development standards. 

Prepares, packages and presents draft documentation to executive management, compliance/risk, subject matter experts and appropriate lines of business for review and publication approval. 

 Manages the knowledge base library containing knowledge articles (quick instructions) by loading articles following the review of submitted documents by Subject Matter Experts. Reviews articles for order, clarity, conciseness, style and terminology. 

Regularly reviews, edits and proofs documents. Converts documents into standard template formats ready for delivery to the customer.  

Reviews, develops and edits complex written and graphical technical materials including: system configurations, interface control documents, system workflow diagrams, drawings, white papers, studies and other materials. 

Ensures compliance with industry standards and best practices of style and format. Commands excellent usage of the English language and provides overall structure and organization of material to create professional documentation. 

Works in a team environment and is expected to assist other team members as needed.  

Adheres to qualitative and quantitative standards as established to meet contractual obligations and changing business requirements. 

Plans daily activities within the guidelines of company policy, job desc