Pre-Sales Support Manager

Description

The Pre-Sales Support Manager is part of the technical support of Landa Digital Printing’s sales cycle and the support of new product developments.

The role contributes to the demo, sampling, and sales process and provides support as needed at shows and exhibitions to present prospects and customers with all possibilities and best utilization of Landa systems, achieving the best possible results for various products.

Responsibilities

• Create and assimilate the customer journey in a multidisciplinary environment from a qualified lead stage to the signed purchase order and initial post-sale phase

• Design an excellent representation for Landa Digital Printing solutions, demonstrations, pre-sales process and methodology

• Support the Marketing and Sales Team with challenges during the sales cycle

• Produce creative and innovative samples to show Landa’s systems capabilities

• Present and explain Landa systems to potential prospects and existing customers (“Demo”)

• Document and report with SalesForce and other data management systems

• Analyze customer print samples and define operational and technical requirements

• Support the customer service and marketing departments with printing jobs

Requirements

• At least 5 years of experience in customer-facing pre-sale roles in the digital printing industry

• Inkjet printing or color management experience – an advantage

• Willingness and ability to travel abroad frequently

Attributes

Excellent interpersonal skills, a team player

Strong service orientation and problem-solving skills

Good time management and computer skills

Ability to work within a cross-functional team structure

Ability to work in a fast-paced environment

Excellent verbal, written, presentation & communication skills