Customer Engineer - Switchgear, BNL

RESPONSIBILITIES

 

• Delivery of project site works on LV switchgear panels - Installation, commission, test and handover to client over multiple projects. 
• Investigation of site issues/breakdowns with view to carrying out repairs as necessary.
• Completion of preventative maintenance tasks for all aspects of LV switchgear panels.
• Preparation of all tools, test equipment and site documentation for project/maintenance activities.
• Communication and interface with clients, sub-contractors and various internal E+I departments to ensure timely progress and meet project/contract milestones.
• Liaise with department internal procurement for any additional material requirements/manufacturing needs to close out snag lists. 
• Management of site related paperwork, ensuring documentation is signed off by all relevant parties and uploaded to client portals in a timely manner. 
• Responsibility for safe working practices on-site and ensuring all relevant HSE procedures are adhered to.
• Be willing to undertake varying levels of security clearance & criminal record checking for customer sites that have enhanced security procedures.
• Attend customer sites across a defined geographical area.
• Fully participate in an on-call rota (as defined locally).

 

 

QUALIFICATIONS

 

• Minimum 3+ years’ experience in a site / client facing role. 
• Recognised qualification in an Engineering discipline
• Experience with dealing with clients/customers in a professional manner. 
• Familiar with all aspects of electrical panel testing & fault finding.
• Competency in primary & secondary injection testing.
• Competency in flash testing.
• Good working knowledge of LV Switchgear and Protection devices.
• Good understanding of safe isolation and electrical safety.
• Familiar with maintaining accurate and detailed completion of test documentation.
• Experience with Client Factory Acceptance Tests / Site Acceptance Tests
• Excellent communicator
• Fully flexible to work additional hours on request
• This is a site-based role and majority of work time will be based on-site or travelling.
• Full driving license.
• Electrical Engineering Background
• Knowledge of PC Software
• HND/HNC or equivalent qualification
• Working knowledge of Electrical Drawings/Control Systems
• Experience in Troubleshooting
• Time served or equivalent
• Electrical Trade background would be advantageous. 
• Experience in working within an electrical service environment.