Assistant Recreation Manager
Four Seasons Hotels and ResortsAbout the role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales.Assistant Recreation Manager
About the role
The Assistant Recreation Manager supports the Director of Recreation with the management in the Pool and Beach operations, as well as the leadership of the Pool and Beach team. This role responds to a wide variety of guest and resident requests by accurately assessing their needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
The area of Pool and Beach is a key component for hotel guests and residents. As such, the Assistant Recreation Manager assumes a pivotal role in each aspect of providing fun, relaxation and recreation relating directly and indirectly to the overall satisfaction of the guests and the ultimate success of the property.
The Assistant Recreation Manager’s demeanor must be reflective at all times, of the highest standards of professionalism exemplified by the Four Seasons brand. A consistently positive attitude, knowledge of all aspects of the operation, an outgoing personality, a high degree of flexibility, energy, enthusiasm, and attention to detail are ideal characteristics for this role. Additionally, this role is empowered and encouraged to develop at every opportunity, management skills relating to guest interaction, concern handling as well as logistical problem solving, staff development, product and service enhancement.
What you bring
• Ability to successfully support the integration of various departments within Pool, Beach, and Kids for All Seasons (KFAS).
• 1 - 2 years of experience in the Recreation field, preferably in a luxury hotel or resort.
• Excellent personal presentation and interpersonal skills.
• Proven ability to provide leadership guidance and support for a dynamic team.
• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
• Ability to operate all computer equipment necessary to perform the job; knowledge of Micros, Golden, and Microsoft Office suite preferred/is a plus.
• Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests.
• Excellent written/verbal presentation skills. Reading, oral and written proficiency in the English language.
• Superior sense of organization and the ability to prioritize in a fast-paced environment.
• Ability to work outdoors in warm Florida temperatures and be on his/her feet; engaged in the daily operation.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Schedule & Hours:
• Full-Time / Assistant Manager Level
• This position requires the flexibility to work a diverse schedule encompassing days, evenings, weekends, and holidays
Miscellaneous:
US work authorization is required
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