Salesforce TMT Pre-Sales Architect

About the job you’re considering

Location: Hybrid – Atlanta / Chicago / Dallas / New York

About the Role
Capgemini is seeking an experienced Pre-Sales Architect to join our Salesforce Practice with a specific focus on the Telecom, Media & Technology (TMT) industries. This strategic role bridges business development, solution architecture, and delivery, supporting go-to-market initiatives and leading the solutioning of Salesforce proposals across Sales, Service, Marketing, and Data Cloud engagements.

Your role

• Serve as the Salesforce solution lead during the pre-sales process—collaborating with account teams, industry SMEs, and delivery leaders to shape innovative, industry-relevant Salesforce solutions.
  
• Lead and architect Salesforce proposals, including proactive pitches and RFP responses, ensuring solutions align to client goals, industry trends, and Salesforce best practices.
  
• Partner closely with the Telecom, Media & Tech sector leadership to align Salesforce offerings with vertical-specific use cases and go-to-market strategies.
  
• Develop industry-relevant accelerators, demos, and reference architectures that showcase Capgemini’s value across Salesforce clouds.
  
• Own the technical solution narrative, pricing inputs, estimation, and transition into delivery teams post-win.
  
• Contribute to sales targets with partial billability on strategic engagements you helped sell, providing continuity and early-phase architectural leadership.
  
• Stay current on Salesforce releases, industry trends, and platform innovations that influence future customer roadmaps.
  
• Help shape thought leadership, marketing content, and client-facing assets tied to Salesforce’s value in the TMT space.

Your skills and experience

• 8+ years of experience in enterprise CRM/SaaS solutioning, including 5+ years with Salesforce platform solutions.
  
• Strong experience working within or selling to the Telecom, Media, or High-Tech sectors.
  
• Proven success in a pre-sales, solution architect, or GTM capacity at a consulting firm, systems integrator, or Salesforce partner.
  
• Deep knowledge of at least 2 Salesforce clouds (e.g., Sales, Service, Marketing, Data, Industry Solutions).
  
• Ability to translate business requirements into scalable, platform-aligned solutions.
  
• Excellent communication, storytelling, and stakeholder engagement skills.
  
• Experience working on proposal responses, pricing models, and solution narratives.

  Preferred Qualifications
  

•  Salesforce certifications (e.g., Application Architect, Sales Cloud Consultant, Service Cloud Consultant, or Marketing Cloud Consultant).
  

•  Familiarity with Salesforce Industry Solutions, particularly Communications Cloud or Media Cloud.

• Prior consulting experience in a global system integrator (GSI) environment.
  

• Ability to operate in a hybrid pre-sales and light delivery role, bridging vision to execution.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays