Director of Revenue Operations

Lob was built by technical co-founders with a vision to make the world programmable.

We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by some of the most reputable investors in tech, and we are building our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings. 

As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.

Director of Revenue Operations

Lob is hiring a Director of Revenue Operations to lead and manage our Revenue Operations team while fostering a culture of high performance and continuous improvement. This is a highly cross-functional role that will focus on developing and implementing robust sales and marketing operational strategies, while working with closely with leadership to support strategic initiatives and contribute to long-term operational planning.

As the Director of Revenue Operations, you’ll…

• Manage and refine the sales forecasting and pipeline management processes for accuracy and predictability
• Lead the development and implementation of effective compensation and incentive programs
• Evaluate and optimize our GTM tech stack, ensuring tools and systems are optimized for efficiency and scalability
• Drive data-driven decision-making by providing insightful analytics and reporting across the entire GTM funnel
• Identify opportunities for process automation and optimization, and lead the design and implementation of new operational processes
• Facilitate communication between all revenue-generating teams, implement new tools, and improve revenue goals
•  

What will you bring to this role…

• 5-8+ years of experience in leading integrated revenue operations teams (sales operations, customer success operations, and marketing operations), within a B2B SaaS or technology company
• Experience in scaling GTM operations in a fast-paced environment at mid-stage or late-stage growth companies
• Strong understanding of sales, marketing, and customer success operations
• Extensive experience with GTM tech stack 
• Experience leading forums to turn data-driven insights into measurable actions
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively at all organizational levels
• Ability to navigate ambiguity, adapt quickly to shifting priorities, and make decisions

 

Compensation Information

This position is structured to receive a base salary + variable + Restricted Stock Units

CA/NYC Tier
Base Salary and Variable: 195,000.00 - 217,500.00


US Tier 
Base Salary and Variable: 185,000.00 - 205,000.00

 

<#LI-REMOTE #LI-RW1

“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”

We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above. 

If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

 

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

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