Chief Population Health and Quality Officer

Description

Lexington Regional Health Center

Title: Chief Population Health & Quality Officer (CPHQO)

Effective Date: September 8, 2025

Supervisor: Chief Executive Officer

Department: Administration

FLSA Status: Exempt

Principle duties and responsibilities

1. Serves as a senior executive responsible for leading the organization's strategic transformation toward value-based care delivery models while ensuring exceptional quality outcomes across all ambulatory and population health services. 
2. Owns the "PROCESS" component of the organization's People-Process-Plan management system, driving continuous improvement through LEAN methodology and systematic quality enhancement initiatives.
3. Leads organizational transformation from volume-based to value-based care delivery models.
4. Develops and executes comprehensive population health strategies that address social determinants of health and community wellness.
5. Establishes and maintains strategic partnerships with community organizations, payers, and health networks to advance population health goals.
6. Drives implementation of care coordination and care management programs that improve patient outcomes while reducing costs.
7. Oversees development of risk strati?cation and predictive analytics capabilities to identify and manage high-risk patient populations.
8. Champions organization-wide adoption of LEAN methodology and continuous improvement culture.
9. Leads development and implementation of quality improvement initiatives that drive measurable improvements in patient outcomes, safety, and experience.
10. Establishes and maintains comprehensive quality measurement and reporting systems aligned with organizational pillars.
11. Directs root cause analysis and systematic problem-solving for quality and safety events.
12. Ensures compliance with all quality-related regulatory requirements and accreditation standards.
13. Contributes to organizational strategic planning with focus on ambulatory growth, quality excellence, and population health transformation.
14. Develops business cases and implementation plans for value-based care contracts and population health initiatives.
15. Leads market analysis and competitive positioning for ambulatory services and population health programs.
16. Collaborates with executive team on resource allocation decisions that support strategic transformation.
17. Provides executive oversight for all Family Medicine Specialists (FMS)’ clinic locations including Lexington, Lexington Mound, Bertrand, and Elwood.
18. Ensures optimal operational performance, ?nancial sustainability, and growth of ambulatory service portfolio.
19. Directs implementation of standardized processes, work?ows, and quality metrics across all clinic locations.
20. Oversees provider recruitment, retention, and performance management for ambulatory services.
21. Leads development of new ambulatory service lines and expansion opportunities.
22. Directs the Director of Value-Based Care in implementing comprehensive care coordination and transitional care programs.
23. Oversees Community Health Worker (CHW) programs and their integration with clinical services.
24. Leads development and management of value-based care contracts with payers.
25. Establishes and monitors key performance indicators for population health and value- based care initiatives.
26. Drives implementation of care management technologies and data analytics capabilities.
27. Directs comprehensive quality and process improvement programs using LEAN methodology.
28. Oversees infection control, patient safety, and regulatory compliance initiatives (matrix responsibility with Chief Facility Safety Officer).
29. Leads implementation of evidence-based practice guidelines and clinical decision support tools.
30. Establishes and maintains quality measurement and reporting systems.
31. Directs peer review and clinical quality improvement activities.
32. Provides strategic oversight for Ridgeway Housing and its integration with healthcare services.
33. Leads community health assessment and community bene?t program development.
34. Oversees interpreter services and cultural competency initiatives.
35. Directs community outreach and health education programs.
36. Establishes partnerships with social service organizations and community stakeholders.
37. Owns the "PROCESS" component of the organization's People-Process-Plan management system.
38. Leads organization-wide implementation of LEAN methodology and visual management systems.
39. Directs continuous improvement training and capability building across all departments.
40. Establishes and maintains standard work and process documentation.
41. Leads gemba walks and process improvement activitie