Digital Customer Support Representative

One Goal, One Passion - Growth is Everything at Window Nation

Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.

Help Shape the Voice of a Brand Customers Trust 
Are you someone who enjoys connecting with people online, solving problems, and creating positive customer experiences? Do you know how to turn a customer interaction into an opportunity to build trust and strengthen a brand? 
At Window Nation, we're looking for a Digital Customer Support Representative to be the voice of our brand across social media, online review platforms, and other digital channels. In this role, you'll engage directly with customers and prospects, celebrate positive experiences, address concerns with empathy and professionalism, and help ensure every interaction reflects our commitment to exceptional service.  This is a Hybrid role with a schedule that requires 3 days in office / 2 days remote.
Working closely with the Brand Reputation Manager, you'll play a key role in protecting and enhancing Window Nation's online reputation while providing valuable customer insights that help improve our business.