Jobs and Careers

Apartment Service Technician III / Assistant Service Manager

United Statesfull_timeVerifiedPosted 15 Sept 2025

💰 $80,288/yr($64,230/yr – $80,288/yr)

About the role

Apartment Maintenance Technician III / Assistant Service Manager |  Reflections by Windsor - Redmond, WA Reflections by Windsor is a garden style community consisting of 230 apartment homes. Schedule: Monday - Friday with on-call rotation for both Reflections by Windsor in Redmond and Tera apartments in Kirkland. (On-call rotation is once every 5 weeks)
For the fourth year in a row, Windsor Communities is the recipient of the 2024 Kingsley Excellence Award achieving the top award for Overall Customer Service.
  Compensation: Our company considers a range of factors including education and experience when determining base compensation. Hourly: Starting at $30.88 - 38.60 per hour, depending on years of experience, tenure, and location. Annual Starting Comp: $64,230 - $80,288. Bonus: Average quarterly bonus potential of $400 per quarter, based on performance, with an average annual potential of $1,600. Benefits:

40% housing discount
Quarterly performance bonuses
Annual vacation, and personal time, including:
- 1 hour of paid sick and safe time for every 30 hours worked, 10 days of paid vacation time accrued bi-weekly, 6 weeks of paid parental leave, 10 paid holidays annually, and up to 3 floating days.
Bi-annual regional sales, service, and performance awards
Cellphone stipend, annual shoe allowance, and tuition assistance

This position is also eligible for bonus and benefits. For more information, visit: Benefits!
Key Responsibilities:

General Maintenance: Perform routine maintenance tasks including plumbing, electrical, HVAC, carpentry, and appliance repairs. Maintain property curb appeal and all pool/spa/fountains.

Work Orders: Complete work orders efficiently and ensure they are closed out within 24 hours. Assign work orders as necessary to team members. The system currently utilized is Yardi.

Unit Turnover: Prepare vacant units for new residents, including painting, cleaning, and necessary repairs. Work with vendors/contractors to manage the make ready process.

Emergency On-Call Repairs: Respond to emergency maintenance requests and after-hours calls in an on-call rotation. Weekend work is a requirement.

Preventive Maintenance: Conduct regular inspections and preventive maintenance on all equipment and systems (e.g., HVAC, plumbing, electrical, Fire & Life Safety) to ensure proper functioning and to prevent potential issues.

Safety and Compliance: Ensure compliance with all safety regulations and policies. Maintain a clean and safe working environment using proper PPE (Personal Protective Equipment).

Inventory Management: Manage and track inventory of maintenance supplies and equipment. Order supplies and create purchase orders as needed with direction from the Service Manager.