Senior Manager Change Management

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it’s groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar. With a 100-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation; we make it happen. And we are proud of that because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce, Caterpillar could not effectively meet our customers’ needs. Join us.

Caterpillar’s Global Finance Services Organization ensures the integrity of financial reporting and provides strategic financial leadership. We are a global team that provides comprehensive finance services for the enterprise and supports the finance-related functions of the business units, while supporting key business initiatives that drive profitable growth through actionable insights and financial management. Join us as we are looking to add to the team!

Role Definition:

The Senior Manager of Change Management oversees a large Organizational Change Management (OCM) organization and manages the implementation, and integration of OCM processes, and ensures effectiveness within large-scale, strategic and enterprise-wide projects.

What You Will Do:

• Provides day-to-day supervision for the change team. Identifies and addresses engagement staff availability plus training and development needs.
• Assesses the impact, costs, benefits and risks of proposed changes. Coordinates change planning and the implementation process.
• Works with business partners and/or customers on OCM programs across the organization. Integrates OCM processes with other functions.
• Develops and maintains strong business partner and/or customer relationships at all organization levels through demonstrated customer focus and OCM process competence.

What You Bring:

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
• Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Cross-Team Integration: Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.
• Organizational Change Management: Knowledge of techniques to successfully effect change in an organization and ability to manage the successful and smooth transition from current to desired culture, practices, structure, and overall organizational environment.
• Performance Management: Knowledge of successful performance management techniques; ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance.

Additional Info:

• The primary location for this position is Irving, TX.
• This position is an onsite role requiring the candidate to be in the office Monday to Friday.
• Travel up to 10%-