Customer Growth Marketing Specialist

This is a hybrid opportunity requiring a commute to our Boston office 2x a week, please ensure you can meet this requirement before applying.

Summary

What makes Harbor unique is our commitment to only partnering with the very best investment managers globally. This focus allows us to act in the best interests of our shareholders every day, and help them achieve their investment goals through active, cost-aware investing. This approach has served us well, becoming one of the largest and most highly regarded manager of managers in the industry. We take a similar approach with the people we hire, seeking the very best individuals that share our passion for putting shareholders first, and we are currently looking to grow our firm with talented, intellectually diverse people with an excellent work ethic. If you are passionate about putting shareholders first and enjoy the unique nature of working with the very best investment managers in the world, please click on "Apply" to start your application!

Reporting to the Head of Customer Growth Marketing, the Customer Growth Marketing Specialist will develop customized marketing content and deliverables, as well as implement plans specific to targeted sales channels, national account relationships, and consulting relationships. The candidate must have strong interpersonal skills, willingness to contribute to the team in a capacity outside of specific job function if needed, collaborative mentality, and growth-minded determination.

Key Responsibilities

• Partner with Marketing colleagues and Sales team to understand the various needs by channel focus that translate into the execution of marketing tactics

• Create and support marketing deliverables that align to business priorities specific for external firm/client needs, focus products available on strategic partner platforms, and key advisor segments

• Write and partner with Creative, Compliance, and Digital Marketing team to deliver quality leads to help drive business growth

• Execute on channel-specific events to help guide and develop agendas that will make an impact based on targeted audience

• Maintain rules of engagement with key firms

• Manage content Compliance reviews both internally and through the content review platform with key Broker-Dealer firms

• Collaborate with senior CGM team members and Insights team to identify and achieve key campaign segmentation opportunities, data-driven KPIs, and end-to-end measurement tracks

Key Behavioral Expectations

• Drives for results

• Creates Culture of Collaboration

• Communication & Engagement

• Unleashes Innovation

• Agility & Adaptability

Minimum Qualifications

• BA/BS or equivalent

• 1-3 years industry experience, channel marketing experience preferred

• Marketing experience in financial services preferred

Knowledge, Skills & Abilities Required

• Ability and desire to lead and support various initiatives with a collaborative, roll-up-your-sleeves mindset

• Demonstrates a strong work ethic and commitment to team and organization

• Responsive yet thoughtful to external firm/client requests; advocates for external firms/clients and Harbor equally

• Results driven – seeks to learn and enhance marketing initiatives based on data/results (quantitative/qualitative)

• Ability to think creatively and has the enthusiasm to present new ideas

• Must thrive working in a fast-paced, start-up environment, remaining flexible, proactive, resourceful, and efficient

• Possess an effective and collaborative approach to working across Harbor

• Excellent written and verbal communication and interpersonal skills

• Highly organized, project management skills, and proficient at working independently to manage tight deadlines