AML 1LOD Big Business Banking Senior Manager

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Who we are:

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We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

The Anti-Money Laundering (AML) First Line of Defense Big Business Banking Senior Manager role is  a control-owning role responsible for ensuring SoFi’s Big Business Banking team implements effective, risk-based AML and sanctions controls in line with regulatory expectations, internal risk appetite, and business strategy.

This role sits within the Member Business Unit and reports to the AML First Line of Defense Lead, serving as a senior AML risk partner to Product, Engineering, Operations, and Risk. The role is accountable for translating AML policy and regulatory requirements into scalable business processes and technology, owning key AML risk decisions, and ensuring the business is prepared for audits, independent testing, and regulatory examinations.

This position requires strong independent judgment, comfort making and defending risk-based tradeoffs, and the ability to embed compliance into product design and day-to-day operations while supporting responsible growth.

What you’ll do: 

AML Program Ownership & Risk Management

• Own the First Line AML control framework for designated businesses, including onboarding, periodic reviews, and event-driven reviews of complex and high-risk customers.

• Define and own AML requirements for new products, services, and partnerships, ensuring controls are embedded into product design and technology from inception.

• Serve as the primary author and approver of AML relationship summaries and risk assessments used to gate onboarding and ongoing service decisions.

• Ensure customer and transaction monitoring frameworks (including on-chain monitoring, where applicable) align to documented risk profiles and expected activity.

Risk Appetite Enforcement & Decision-Making

• Apply SoFi’s AML risk appetite in practice, including identifying prohibited or restricted customer types and escalating exceptions when warranted

• Make and defend risk-based decisions on customer onboarding, expansion of services, enhanced monitoring, remediation, or exit.

• Proactively identify emerging risks and drive mitigation plans before they become audit, regulatory, or operational issues.

Regulatory, Audit & Exam Readiness

• Lead First Line responses to internal audits, independent testing, risk assessments, and regulatory examinations, including ownership of issue remediation.

• Ensure documentation, rationale, and control execution are consistent, defensible, and exam-ready.

• Partner closely with AML Compliance (Second Line) to obtain concurrence on high-risk relationships and material changes.

Cross-Functional Leadership & Influence

• Act as the AML subject matter expert and risk partner to Product, Engineering, Design, Operations, and Risk, ensuring AML controls scale with business growth.

• Translate regulatory expectations into clear technical and operational requirements for monitoring, data capture, and controls.

• Drive prioritization of AML initiatives and support leadership decision-making on tradeoffs between risk, customer experience, and business objectives.

• Build and scale a high-performing AML First Line team Big Business Banking team, defining roles and operating standards to support complex, high-risk businesses and regulatory expectations.

Strategy, Technology & Continuous Improvement

• Own key AML risk management technology relationships supporting First Line processe