Senior Field Service Technician

<h2>What we're building</h2> <p>The marine industry supports recreation, global commerce, and national defense. And yet it runs on technology that hasn't meaningfully changed in fifty years. Until now.</p> <p>Arc is on a mission to electrify the marine industry. We're rethinking powertrains, software, and vessel designs from first principles. And we're already executing. We started with consumers to develop and harden our core technology. We're now scaling production of our flagship model with new models and sectors on the horizon. Now we're extending our platform to commercial applications, starting with tugs, ferries, and defense, with years worth of signed contracts and a pipeline that spans every vessel type on the water.</p> <p>The technology is proven, the momentum is building, and the opportunity is enormous. The marine industry is going electric and Arc is building the platform that powers it.</p> <h2>Who we're looking for</h2> <p>We're looking for someone fired up by the mission and ready to build. You'll thrive here if you move fast, take ownership, and care about the details.</p> <p>This is a full-time, on-site role at our Los Angeles headquarters, with 75% travel. You'll report to the Supervisor of Field Service and work closely with a lean, high-trust team where everyone’s work matters.</p> <h2>What you'll do</h2> <ul> <li>Maintaining and servicing customer boats in the field as well as our fleet of internal boats</li> <li>Contributing to improving service standards, protocols, and processes</li> <li>Collaborating with engineering and production teams to implement improvements on boat designs, production methods, or service processes.</li> <li>Becoming an expert in assembling, troubleshooting, and disassembling all major boat systems</li> </ul> <h2>Minimum Qualifications</h2> <ul> <li>High school degree or GED certification</li> <li>Proficiency using mechanical and electric hand tools</li> <li>2-5 years experience experience building and troubleshooting electromechanical systems such as electric motors, batteries, sensors, electronics, controls, pneumatics, etc, experience with electric/hybrid vehicles a plus</li> <li>Willingness to travel nationally at least 50% on average, and up to 75% during busy periods</li> <li>Experience interpreting engineering drawings, work instructions, electrical schematics, and product data sheets</li> <li>Ability to stand 6-10 hours per day and lift up to 50 lbs</li> <li>Ability to cultivate positive relationships with all external parties while working in the field</li> <li>Ability to operate independently and make technical decisions supported by data</li> <li>Excellent written and verba