Office Coordinator, Manulife Investment Management Southeast Region

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Job Description

Responsibilities

• Support day to day administrative activities for senior Manulife Investment Management (“MIM”) Team Members.
• Regional office management of meetings, marketing efforts, office supplies, invoice processing, and coordination with other internal group such as IT and HR.
• Use advanced software to generate reports and other supporting documentation and facilitate internal correspondence as requested.
• Maintain internal databases, including, but not limited to, confidential and financial transactions and ensuring record archives are always accurate and up to date.
• Independently respond to questions, inquiries, and various other requests which may arise during Regional Managing Director’s absence using discretion and sound judgment based on learned knowledge of business unit(s) activities.
• Make travel arrangements and process expense reports via Concur for DVP’s and RVP’s, in accordance with the company travel policies and the departmental Non-Cash Compensation Addendum as required.
• Assisting with team member onboarding and offboarding.   
• Document management and review, position will become a notary if not already.
• Additional roles and responsibilities may be assigned as needed in order to support respective business units.

Knowledge/Experience

• Bachelor’s degree required
• Strong organizational skills and excellent problem-solving skills
• Strong verbal and written communication skills
• Ability to gather and consolidate data from various sources
• Excellent design and presentation skills
• Ability to set priorities, handle multiple tasks, meet deadlines and handle confidential information
• Flexible and adaptable to rapidly changing priorities
• Proficiency in Windows based computer applications (Microsoft Office)
• 5+ years relevant administrative experience

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all collaborators and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.