Senior Director, Global Medical Affairs Operations
United Therapeutics CorporationAbout the role
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The job details are as follows:
Who We Are
We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purpose is to provide a brighter future for patients through the development of novel pharmaceutical therapies; and technologies that expand the availability of transplantable organs.
United Therapeutics (Nasdaq: UTHR) seeks to travel down the corridors of indifference to develop treatments for rare, deadly diseases. We were founded in 1996 by a family seeking a cure for their daughter’s pulmonary arterial hypertension (PAH). Today, we have six FDA-approved therapies that treat PAH, pulmonary hypertension associated with interstitial lung disease (PH-ILD) and neuroblastoma, a rare pediatric cancer. Our near-term pipeline seeks to develop additional therapies for PAH and pulmonary fibrosis (PF).
The cure for end-stage life-threatening diseases like PAH, PH-ILD, PF, and many others is an organ transplant, but only a small percentage of donated organs are available to address the vast need. For this reason, we are working to create manufactured organs to address the shortage of kidneys, hearts, lungs, and livers available for transplant. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.
Who You Are
As the Senior Director, Global Medical Affairs (GMA) Operations you will lead three critical pillars within Global Medical Affairs: Training, Operations, and Analytics & Insights. This role ensures operational excellence, strategic alignment, and capability building across the GMA organization, with a particular focus on enabling field medical teams and driving data-driven decision-making. Acting as a strategic thought partner within GMA leadership, this individual will optimize processes, foster collaboration, and deliver insights that shape global medical strategy.
- Medical Affairs Training:
- Work with the Medical Excellence team on the development and implementation of a comprehensive training strategy for the entire GMA organization, with a strong emphasis on field medical teams (MSLs and CPLs)
- Oversee the design of onboarding programs, role-specific curricula, and continuous learning initiatives to enhance scientific knowledge, compliance, and operational effectiveness. Liaise with the enterprise LMS group and Corporate Compliance for the assignment of curricula.
- Cascade global training materials and share best practices across regions
- Medical Affairs Operations / Project Management:
- Oversee the Budget, Communications, and Operations (BCOE) team’s activities serving as the day-to-day operational backbone for GMA, ensuring seamless execution of projects, meetings, and strategic initiatives
- Oversee the BCOE activities related to logistics, financial administration, and vendor management for all conferences and events (congresses, advisory boards, steering committees, quarterly business reviews, quarterly budget analysis and internal strategy, leadership and stakeholder meetings)
- Oversee the grants (research and Med Ed) and sponsorships workflow including system management, process management, tracking, and optimization
- Oversee the management of the departmental budget, resource allocation, and operational risk mitigation
- Oversee the operational support of Patient Advocacy & Medical Societies, Global Medical Strategy or HEOR projects requiring additional project management support
- Oversee the operationalism of project tracking and reporting in collaboration with the BCOE team and the Associate Director/Director of Analytics
- Establish and maintain governance frameworks, SOPs, and compliance processes to ensure operational rigor
- Drive cross-functional collaboration to align medical affairs activities with corporate and commercial strategies
- Analytics & Insights:
- Lead the collection, assimilation, and reporting of medical insights using platforms such as Steeprock
- Oversee the development and maintenance of dashboards and analytics tools to provide actionable insights to leadership and cross-functional teams
- Co-lead the newly formed Medical Affairs Impact Measurement taskforce with the goal of testing the effectiveness of GMA strategies, identifying areas of greater impact, and helping to drive decision making
- Partner with therapeutic area leads to ensure insights inform stra
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