Calvin Klein NYC Soho Flagship Store – Floor Supervisor

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)

Calvin Klein is seeking an experienced and performance-driven Floor Supervisor for our high-profile, high-volume New York City global flagship. The ideal candidate will be a brand ambassador capable of supporting a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin Klein.

In this key role, you will assist in leading the effort to deliver exceptional brand experiences and foster  a culture of excellence within the team. You will be part of the store management team focused on delivering top line sales results through impactful consumer engagement, visual merchandising, and operations.  

The anticipated start date for this position is on or around mid-October 2025

KEY RESPONSIBILITIES

Store Leadership & Sales Strategy

• Support all aspects of flagship performance including sales, profitability, and customer experience.
• Coach team-members to deliver on business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention.
• Inspire and lead by example, actively engaging with the sales floor and ensuring 80% of your time is spent driving performance on the floor.
• Understand and articulate sales data and metrics to the sales team in an effort to drive strategies that elevate business results.

Team Development & Culture

• Support the recruiting, development, and retention of a high-performing team passionate about fashion, design, and the Calvin Klein brand.
• Drive associate engagement and collaboration with thoughtful coaching and feedback.
• Participate in an inclusive and motivating work environment where team members feel valued, engaged, and empowered to contribute to store success.
• Partner with senior management on personal development plan and performance management.

Customer Experience & Community Engagement

• Champion a client-first culture by driving elevated service standards and personalized shopping experiences.
• Leverage CRM tools and storytelling to develop loyal brand ambassadors.
• Support in-store events to increase Calvin Klein brand awareness and loyalty.
• Cultivate a sense of belonging and hospitality for every customer interaction.

Visual Merchandising & Brand Standards

• Partner with Store Leadership to ensure timely execution of floor sets, campaigns, and seasonal product launches.
• Maintain pristine store aesthetics in line with Calvin Klein’s global brand standards.

Operational Excellence

• Support efficient operational processes including inventory management, loss prevention, staffing, payroll management, and compliance.
• Ensure full alignment with corporate policies and procedures including LP, POS, audit protocols, and safety standards.

QUALIFICATIONS & EXPERIENCE

• 2+ years of progressive retail leadership experience.
• Strong business acumen: able to understand metrics and take action around performance.
• Dynamic and charismatic leader with strong interpersonal and communication skills.
• Passion for fashion, design, culture, and the Calvin Klein brand.
• Highly adaptable, organized, and solutions-oriented with a hands-on approach.
• Comfortable working a flexible schedule, including nights, weekends, and holidays.
• Ability to walk, bend, stand, reach, and squat for prolonged periods; lift and carry up to 30lbs.

Pay Range:$19.50-$23.50

PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location and other relevant skills. PVH is committed to providing a market-competitive to