IT Delivery Manager

The Delivery Manager is responsible for ensuring high-quality software delivery on our agile Scrum development teams. The Delivery Manager is responsible for managing a cross-functional software development team, including developers, business analysts, and quality assurance, and ensuring that the team is successful in delivering high-quality business results.

Essential Duties and Responsibilities

Delivery and Project Management

• Coordinate project management on Agile development efforts, ensuring alignment of strategic initiatives with team capability and capacity
• Assist with vendor management when implementing off-the-shelf solutions
• Assist with planning, forecasting, and estimating
• Provide visibility into delivery targets, commitments, and progress
• Manage dependencies across teams, departments, and vendors
• Act as liaison for stakeholders and other teams
• Contribute to program and portfolio management

People Management

• Monitor and manage individual and team performance
• Identify impediments to delivery and help the team to overcome them
• Coach and mentor team members to apply the most appropriate agile and lean tools and techniques
• Coach the team to improve collaboration and self-organization
• Participate in recruiting and hiring qualified candidates
• Onboard and train new hires
• Drive continuous improvement efforts for the team
• Manage consultants and off-shore resources as needed

Education and Experience

• Bachelor's Degree in Information Technology, Business, or related discipline.
• Minimum 3 years of software development experience.
• Minimum 5 years of demonstrated work experience leading successful delivery in an agile environment.
• Azure DevOps experience, professional certifications in SCRUM, project management, or other related areas to software delivery preferred.
• Demonstrated ability to work with minimal direction as a resourceful, independent problem solver. Must use judgment to recommend changes to existing methods and make decisions guided by policy and precedent.
• Independent thinker with excellent oral, listening, analytical, and problem-solving skills.
• Exceptional customer service orientation with strong interpersonal and relationship-building skills; must be able to work with a variety of people and departments.
• Strong verbal and written communication skills. Ability to accurately present new information and work collaboratively to get projects completed.
• Strong analytical skills. Ability to assess situations using statistical and qualitative analysis and make recommendations and/or decisions to meet business needs.
• Well organized with strong attention to detail and accuracy. Able to develop and follow up on plans; meet deadlines in a fast-paced, changing environment.

Additional Experience

• Former software developer with strong technical foundations, now leading high-impact Agile delivery initiatives
• Applies a developer's mindset to planning, estimation, and proactive risk management
• Serves as a key translator between development teams and business stakeholders, ensuring alignment and clarity

Physical Requirements / Work Environment

The physical demands required to perform the essential responsibilities of this position are as follows. Reasonable accommodations, if necessary and/or as required by law, will be made available.

• The position requires the employee to regularly sit, use hands to handle or touch, talk, hear, and occasionally lift up to 20 pounds
• Special vision requirements include close vision
• This position requires regular use of a computer, phone, and other standard office equipment
• The level of noise in the office-working environment is quiet

Affirmative Action / EEO Statement

Batteries Plus is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all associates and applicants. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or