Customer Experience Agents - Irish Speaker

Your mission

This is not a remote/hybrid role

We are looking for a fluent Irish speaker.

Job Description:

What can we offer you?

• Expected earnings: €28,080 per year OTE (based on a combination of weekly salary and monthly commission for excellent performance)

• Full-time position: 40 hours per week, at €13.50 per hour

• Monday to Friday (with some potential Saturday hours)

• Shift pattern: 8am–5pm, 9am–6pm, and 11am–8pm – subject to change based on business needs

• Attractive bonus incentives worth potentially over €2,500 annually

• Weekly pay and monthly commission

Join our dynamic team as a Customer Experience Agent, where you’ll handle inbound calls from existing clients, actively contributing to daily targets and goals.
There are also opportunities for outbound calls to current clients, using your top communication skills for cross-selling and upselling effectively.

Your profile

Responsibilities:

• Be the voice of the business, ensuring an exceptional customer experience

• Collaborate within a high-performing team, working towards personal and team targets together

• Comprehensive training provided, ensuring a smooth transition into your role

• Success in this role requires a passion for exceeding targets and delivering a positive experience, even in challenging situations

• Show high motivation, resilience, and drive to go beyond goals

• Strong communication and listening skills are essential, aligning with FMI's mission and values

• Join us to make a positive impact through outstanding customer service!

Join us in creating a positive impact through excellent customer service!

What next?

Click apply now and join our family!
FMI is located close to the city centre and easily accessible via public transport

INDHP