IAED Instructor Services Administrative Assistant

Are you ready to put your organizational skills to work in support of a life saving mission? The International Academies of Emergency Dispatch (IAED) is dedicated to strengthen emergency dispatch communication world wide. We're looking to bring in a detail oriented Administrative Assistant that will play a vital part in keeping operations running smoothly to empower emergency dispatchers for success as they help callers in need. If you're looking for work where your efforts are meaningful all around the world, look no further!

This opportunity is also eligible for benefits that include health, dental, vision, pet, and legal insurance, PTO, holidays, 401k and company contributions, and more while you work at an organization that has won awards for being a top place to work in Utah for the past 5 years running! Come see why our teams love to work here! 

Job Summary:

The Administrative Assistant is a full-time hybrid position responsible for providing full support and assistance to senior management in accordance with established IAED Standards. This role operates on a hybrid work model based in Salt Lake City, Utah.

Duties/Responsibilities:

• Provides assistance to the senior executives by coordinating schedules, and/or assisting with other needs and organizational errands as requested
• Prioritizing, planning, organizing, and completing multiple tasks/projects within assigned timelines, with a high degree of quality, accuracy, and follow through
• Coordinates logistics for instructor training workshops including but not limited to:, meeting space, travel and accommodations as needed
• Must have a high level of interpersonal skills to handle sensitive and confidential situations with demonstrated poise, tact, and diplomacy
• Handling office tasks, such as filing, generating reports, setting up for meetings
• Types and assembles a variety of documents including letters, memos, technical and legal documents, emails, meeting minutes, reports, and other documents
• Working independently at times and able to follow specific directions with minimal supervision
• Exhibits polite and professional communication via phone, e-mail, and mail
• Establishing, developing, maintaining, and updating complex filing systems
• Submits monthly expense reports
• All other duties assigned

Education and Experience:

• Associate degree (AA) or equivalent from two-year college/technical school or a minimum of 4 years of administrative experience

Qualifications/Skills and Knowledge Requirements:

• Excellent organizational skills, strong oral, written, and interpersonal communications, and a strong commitment to customer service
• Communication in person, over the phone and in virtual meeting settings
• Anticipates the needs of others to ensure their seamless and positive experience
• Handles tasks expeditiously, follows through to successful completion, often with deadline pressures
• Must have high-level working knowledge of a variety of computer software applications particularly Microsoft 365 and Smartsheet; aptitude to learn new technologies and applications
• Proven history of exceptional attendance and punctuality

Physical Requirements/Essential Job Functions:

• Scheduling meetings, appointments, and coordinating schedules while maintaining confidentiality 
• Establishing, developing, maintaining, and updating complex filing systems
• Prioritizing, planning, organizing, and completing multiple tasks/projects within assigned timelines while also completing normal office tasks
• Ability to remain in a stationary position (sitting or st