Enterprise Digital Program, Senior Associate

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Enterprise Digital Program Sr Associate

The Enterprise Digital Program Sr Associate will work with Enterprise digital Manager and digital leadership to understand strategic direction and collaborate with firm leadership, delivery teams and their partners to optimize, accelerate, and deliver capabilities and services.  This role is responsible for the development of the service strategy, stakeholder engagement, and ongoing optimization of services.  Delivery excellence in meeting the needs of, and delivering outcomes for, our internal clients is critical to success in this role.

This role will be responsible for supporting, coordinating, and managing aspects of strategic acceleration ventures and programs.  These activities support both our innovation workshop service and strategic acceleration service.

ESSENTIAL DUTIES:

Develop services and programs

• Identify and build services and programs that meet defined business objectives
• Collaborate with key stakeholders on determining services needed by our clients
• Assess, recommend and execute ways to continuously engage those internal clients in meaningful ways to find additional solutions to address their business opportunities

Execute the delivery and optimization of services and programs

• Run assigned services in partnership with internal clients and their teams
• Facilitate the day to day operation of the service, troubleshooting issues and addressing gaps proactively
• Showcase the success and challenges of our services and proactively address gaps
• Evaluate service strengths and identify areas for improvement, focusing on continual optimization of service delivery, and the identification of new services as needed by internal clients

Relationship Management: 

• Liaise with digital teams; Lines of Business; Industry; and functional areas to assess their needs, set and manage expectations, and ensure efforts are executed timely and effectively 
• Identify and execute appropriate communication methods to meet stakeholder needs at all levels, including senior leadership

Other duties as assigned

QUALITIFICATIONS:

EDUCATION/CERTIFICATIONS

• Bachelor’s degree in business, or finance PREFERRED 
• Undergraduate Degree REQUIRED 

TECHNICAL/SOFT SKILLS

• Ability to thrive in ambiguous environments REQUIRED 
• Project Coordination Skills REQUIRED
• Proficient in Microsoft Office–REQUIRED
• Ability to communicate effectively both verbally and written – REQUIRED
• Strong attention to detail and accuracy –  REQUIRED
• Ability to work autonomously and as part of a team –  REQUIRED

• Effective organization and time management skills– Required General business knowledge  REQUIRED Understanding of the RSM Tax, Audit and/or Consulting lines of business  PREFERRED
• Not afraid to fail REQUIRED     

EXPERIENCE

• Minimum 4+ years of relevant work experience REQUIRED 

LEADERSHIP SKILLS

• Strong interpersonal skills plus a pro-active approach to finding solutions to issues and managing priorities
• Ability to work efficiently with remote team members
• Ability to deliver feedback in a way that facilitates change 
• Self-motivated and pro-active approach to follow up on deliverables 
• Ability to confidently connect with all levels of the organization using diplomatic communication, influence and negotiation skills – written and verbal REQUIRED
• Excel at critical thinking and problem solving REQUIRED

At RSM, we offer a competitive benefits and compensation package for all our people.  We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at