Specialist, Patient Scheduling and Logistics

More than one million people in the United States today are fighting blood cancer. While a traditional allogeneic stem cell transplant has been the best hope for many, the transplant itself can prove fatal or lead to serious conditions, such as graft vs. host disease. Orca Bio is a late-stage biotechnology company redefining the transplant process by developing next-generation cell therapies with the goal of providing significantly better survival rates with dramatically fewer risks. With our purified, high-precision investigational cell therapies we hope to not only replace patients' blood and immune systems with healthy ones, but also restore their lives.
The Specialist, Patient Scheduling and Logistics leads the coordination and execution of patient and donor scheduling activities across all internal and external stakeholders engaged in the supply of Orca Bio’s therapies. 

Key Responsibilities

• Coordinate patient and donor scheduling activities with transplant centers, donor centers and Orca Bio’s manufacturing, logistics, and clinical operations teams.
• Collaborate with Orca Bio’s medical, manufacturing, and clinical operations teams to allocate manufacturing capacity according to the needs of transplant centers and business priorities. Ensure alignment across teams when priorities shift.
• Partner with the clinical operations team to drive timely completion of patient onboarding and study enrollment requirements, including data entry and task completion within Orca Bio’s scheduling system.
• Support patient onboarding and enrollment activities for investigator-led trials. Design and implement custom processes for new studies as needed.
• Actively monitor the entire vein-to-vein process, including collection, delivery, transportation and manufacturing activities for patient treatments. Serve as the central control point to communicate critical information across stakeholders and ensure timely resolution of issues by the appropriate teams.
• Collect, manage and analyze patient scheduling data within Orca Bio’s scheduling system. Develop dashboards, apply basic statistical techniques and present findings to leadership.
• Facilitate regular status update meetings with high-enrolling clinical centers, donor groups and Orca Bio’s internal teams. Maintain agendas, minutes and drive the completion of action items.
• Own Orca Bio’s scheduling system by training and onboarding transplant center staff and internal teams. Manage system improvement efforts, providing subject matter expertise and release oversight. Ensure user facing documentation is up to date.
• Maintain donor and patient scheduling tools, including Orca Bio’s site facing slot calendar and unrelated donor tracker.
• Assist with process improvement initiatives, including the implementation and execution of pilots to test Orca Bio’s commercial ordering processes.
• Proactively identify opportunities to improve patient and donor scheduling processes and design and implement solutions to enhance efficiency.
• Assist with strategic projects as required.

Success Factors

• Entrepreneurial and passionate; enjoys working in a fast-paced, collaborative environment
• Strong interpersonal skills, including verbal and written communication
• Excellent problem-resolution and organizational skills
• Strong attention to detail
• Ability to work independently and collaborate as part of a cross-functional team
• Flexibility in responding to change or business needs

Minimum Qualifications

• Bachelor's degree
• Experience in a customer facing role
• Experience with cellular therapy supply chain preferred (i.e., manufacturing, clinical or transplant center operations)

Who we are
We are driven by a passion for science and compassion for patients. We act with urgency to ensure our treatments are one day accessible to all who need them.
We live by our core values of passion, courage, and integrity. Excellence in our work means the chance to unlock a better quality of life for our patients, and with that comes tremendous responsibility.
We innovate on a path that hasn’t been paved. We embrace an entrepreneurial spirit and take calculated risks to achieve our mission. We aren’t afraid to ask “why not” and challenge the status quo.
We maintain a start-up culture of camaraderie and leadership by example, regardless of title.
We’re proud to be an equal opportunity employer, and recognize that celebrating our differences creates stronger, lasting solutions that better serve our team, our patients and their healthcare providers.
Notice to staffing firms
Orca Bio does not accept resumes from staffing agencies with which we