Assistant Community Manager (Affordable Housing)
Pratum CompaniesAbout the role
Assistant Community Manager
We are seeking an experienced and results-driven Assistant Community Manager to oversee leasing operations at our affordable housing community governed by HUD/Section 8 regulations. Responsible for helping lead the team, ensuring full occupancy, maintaining compliance with Section 8 requirements, and delivering exceptional customer service to current and prospective residents. This role includes marketing efforts, application processing, income verification, renewals, and coordination with property management to maintain accurate records and meet occupancy goals. Ideal candidates have a strong understanding of tax credit housing, Fair Housing laws, and affordable housing compliance.
Essential Duties
- Assist with the management of the affordable housing/section 8 compliance, certification, and recertification programs for HUD.
- Maintain property waiting list
- Coordinate on-site data collections and processing of resident information
- Schedule resident recertification interviews and follow through to completion
- Ensure proper calculation of income, assets, rent levels, etc.
- Assist manager with accounts receivables and account payables
- Coordinate apartment inspections and create work request
- Assist residents with inquiries
- Maintain resident files in accordance with company policy & regulatory agency policy
- Assist office staff on other tasks, including collection of rents and social activities
- Assist with the several administrative and leasing tasks
- Perform other duties as assigned by management
- At least 2 years previous property management experience in the affordable housing industry– REQUIRED
- 2 + years' experience in HUD/Section 8 compliance, certification and recertification
- Must hold a certification related to HUD/Section 8 or compliance, such as TCS or COS?”
- Excellent and premiere customer service orientation
- Be able to perform job duties with limited oversight in a fast-paced environment
- Excellent verbal and written communication skills
- Accounts receivable and collections experience
- 2 years recertification experience or professional certification such as Certified Occupancy Specialist and any of the industry HUD/Section 8 designations
- Attention to detail and ability to work independently on assignments
- Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet
High school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.
Professional Experience
A minimum of two years of experience in residential property management as a Community Manager
Attendance/Travel Requirements
The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.
Computer Skills
- Minimum of basic knowledge of computers
- Ability to use Outlook and OneSite/Yardi
- Intermediate knowledge of Microsoft Suites
- Minimum of basic Internet knowledge
Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.
Learning & Development<
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s