Salesforce B2B Commerce - Senior Business Analyst

Salesforce B2B Commerce - Senior Business Analyst 

The B2B Business Analyst is responsible for consulting with our clients to develop and document detailed understandings of client requirements in eCommerce engagements and translating those requirements into functional specifications.  Additionally, the B2B Commerce Business analyst should be a platform expert with Salesforce B2B, educating our customers about core features and identifying customizations that occur during design.   

Required Qualifications 
•    3+ years of experience in client-facing Business Analyst or Functional Architect role 
•    2+ years of experience working with Salesforce B2B (CloudCraze or Lightning B2B) 
•    Salesforce Administrator Certification

•    Expert at gathering and documenting functional requirements and writing functional specifications.   
•    Expert at leading functional requirements workshops 
•    Strongly prefer participation in multiple front-to-back Salesforce B2B implementations (CloudCraze or Lightning B2B) 
•    Extensive knowledge of Salesforce B2B configuration, customization, and extension.  Should be a subject-matter expert (SME) across platform features, including catalog management, search, cart & checkout, my account, invoicing, quotes, and order history 
•    Extensive knowledge of the Salesforce B2B data model 
•    Ability to be a platform evangelist and educator, including doing platform demos during a project's Discovery phase 
•    Expert knowledge of Experience Cloud (Communities) configuration 
•    Expert knowledge of Salesforce administration, including permission sets, profiles, users, objects, etc. 

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the mann