Director of Radiology Services
Cleveland ClinicAbout the role
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Director of Radiology Services
Location
Garfield Hts
Facility
Marymount Hospital
Department
Regional Radiology-Diagnostics Institute
Job Code
T3655E
Shift
Days
Schedule
8:00am-4:30am
Job Summary
Job Details
Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment.
This position plans, organizes, directs, and controls radiology and imaging operations, actively participating in service delivery and collaborating with other disciplines in the development of strategic and business plans. The Director promotes and ensures high-quality, customer-focused radiology services across various areas, which may include Diagnostic Radiology, CT, Nuclear Medicine, Mammography, Ultrasound, Vascular Ultrasound, MRI (including open and mobile units), as well as enterprise-wide education and quality coordination.
A caregiver in this position works days, from 8:00am—4:30pm.
A caregiver who excels in this role will:
Leadership & Staff Management
Manage all aspects of Radiology and Imaging services, ensuring staffing, equipment, and resources meet inpatient and outpatient needs.
Has authority to hire, transfer, discipline, and terminate employees in accordance with organizational policies.
Select, develop, and counsel staff using sound HR practices to promote retention, diversity, safety, productivity, and quality.
Encourage open communication and upward feedback among team members.
Ensure ongoing professional development of self and staff through training, conferences, and continuing education.
Quality & Accreditation
Oversee all accreditation processes and maintain compliance with regulatory standards (e.g., Joint Commission).
Coordinate and maintain a comprehensive quality assurance program.
Review and improve systems, processes, and procedures for quality service delivery.
Implement a performance improvement approach focused on employee empowerment, customer satisfaction, data-driven management, and error prevention.
Customer Service & Communication
Identify internal and external customers, evaluate needs, and adjust services accordingly.
Measure customer satisfaction and implement improvements based on feedback.
Develop tools to communicate changes, updates, and results with stakeholders.
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