Acceleration Systems Engineer- Cortex XDR/XSIAM/XSOAR

Company Description

At Palo Alto Networks® everything starts and ends with our mission:  Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

As a Palo Alto Networks Acceleration Systems Engineer in our Security Operations space, you will be the expert for our Cortex portfolio. Your portfolio includes: 

• Advanced Endpoint Protection & Response (Cortex XDR)
• Security Orchestration, Automation & Response (Cortex XSOAR)
• Attack Surface Management (Cortex Xpanse)
• Security Intelligence & Automation Management (Cortex XSIAM)

You are the “go to” resource for the Cortex Field Sales/SE teams to help drive our largest opportunities. Your role is working with the Account Team to build integrated solutions for our client’s unique environments. With your colleagues, you will displace competing technologies, and build market share within your accounts, and most importantly, help your client sleep at night as our solutions provide world-class security outcomes for them. . 

Your Impact

• Present to customers as our expert in your area at all levels in the customer hierarchy from practitioner to executive
• Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to take care of
• Discuss, with credibility, competitive offers in the marketplace and positions ours as the best alternative
• Lead and support customer demonstrations (with our field systems engineers) that showcase our unique value
• Interact locally and remotely with customers in an equally persuasive manner
• Working with Product Management, Technical Marketing, and R&D to create requirements and product features for our large customers and provide feedback from customers
• Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the 'pre-sales' process for strategic opportunities
• Take ownership of advanced 'proof of concept' testing in strategic accounts either at the customer site or Palo Alto Networks lab facilities
• Provide product update and enhancement training to other SEs in the region or theater
• Provide demos for strategic prospects and current accounts in all facets of Palo Alto Networks’ virtual offerings and integration in existing data center environments
• Assist in the training of Palo Alto Networks SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities
• Provide territory coverage within the region when additional resources are required

Qualifications

Your Experience

• BSCS or equivalent and 5+ years of experience as a Solutions Architect, Pre-Sales/Systems Engineer or Systems Integrator
• 4+ years of technical hands-on experience with security operations tools, processes and solutions.
• 4+ years of experience in a customer facing role; Experience working with FIs is an advantage; preferably working in a start-up and vendor environment
• Working knowledge of SIEM, EDR, SOAR, ASM, vulnerability management tools, SOC, firewalls, and other security technologies both from a technology and a business driver standpoint
• Solid grasp of web applications, web protocols, security and Internet environments
• Advanced knowledge of web threats and cybercrime
• Experience with common enterprise desktop software deployment methodologies
• Experience installing, configuring and integrating a complex Security environment
• Experience understanding malware, exploits, operating system structure and behavior
• Demonstrable experience in securing these environments
• Deep understanding of Unix/Linux and Windows operating systems and scripting
• Demonstrable experience with sy