Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting. Maintains access control, data integrity and file system security for the computer/data center environment. Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel. Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency. May participate in development of information technology and infrastructure projects. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.

Qualifications

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Be a part of a team committed to excellence in a dynamic, fast-paced environment. Implement, upgrade, and maintain Windows and VMware environments at LW’s various gaming datacenter and remote environments. Create diagnostic and automation scripts to assist with these duties.

Job Functions:  

• Deploy, upgrade, and maintain the VMWare vCenter and ESXi infrastructure.
• Maintain and troubleshoot Windows server systems at SGs various gaming datacenter locations and remote sites. 
• Perform installation, upgrades, patches, and security remediation of Windows servers systems. 
• Manage, and monitor backup and replication strategies. 
• Perform daily\weekly monitoring of data center server infrastructure. 
• Assist in maintaining disaster recovery plan and perform routine testing. 
• Help create diagnostic scripts to gather troubleshooting information. 
• Create Visio diagrams and documentation of deployments. 
• Work with internal audit to maintain compliance of system for all regulated requirements. 
• Provide root cause analysis of major failures to management team. 
• Adhere to compliance requirements. 
• Perform periodic scans of infrastructure for vulnerabilities.  
• Conduct risk assessments: Evaluate the organization's systems to identify vulnerabilities and potential security risks. 
• Monitor security systems: Monitor security systems to detect and respond to security incidents. 
• Work closely with other IT and security professionals, such as network administrators, software developers, and information security analysts, to ensure the integration of security into all aspects of the organization's systems and operations. 

Qualifications

Requirements:

• 2+ years professional experience maintaining Windows, SQL VMWare virtual environments.

• Extensive knowledge of Windows operating systems and technologies such as WMI, Active Directory, DNS, and MS clustering. 
• Entry level PowerShell or another scripting language. 
• Operational understanding of SQL query concepts. 
• Basic knowledge of VMWare virtualization technologies. 
• Automation principles and the desire to improve the efficiency of daily operations. 
• Knowledge of High Availability & DR concepts. 
• Experience troubleshooting Windows OS. 
• Experience developing policies and procedures for systems. 
• Knowledge of SAN technologies and administration (3Par.NetApp,Pure,FC/iSCSI). 
• Experience with system management tools such as Solarwinds, WSUS, Zerto, Crowdstrike, Tanium, VMWare. 
• Familiarity with AWS/Azure. 
• Ability to interact with customers and remote field service technicians on deployments and problem resolution.
• Must be able to obtain and maintain required gaming cards and licensing upon employment.
• Have the ability to work in a fast paced, high volume and stressful environment.