Change of Occupancy Maintenance Manager (Fort Campbell)

WinnCompanies is searching for a Change of Occupancy Maintenance (COM) Manager to join our military housing team at Fort Campbell, KY.
In this role, you will ensure the Change of Occupancy Maintenance (COMs) are completed in accordance with time, budget, and quality expectations. You will also supervise COM Coordinators and Technicians and oversee subcontracted COM work.

Responsibilities

• Scope, schedule, and coordinate COM work (internal and contracted).
• Ensure scope and tasks required are identified for COM including accurate estimations of time and cost to complete repairs. Utilize the Yardi database to manage COM process.
• Perform Quality Control checks throughout the COM process for technician and subcontracted work to ensure time and quality expectations are met.
• Ensure the that all Winn Military Housing Services (WMHS), Lend Lease, and Military Partner policies, procedures, standards and reporting requirements are effectively communicated to employees, adhered to, and properly implemented.
• Communicate daily with Maintenance department managers (Service, Dispatch, Warehouse) to ensure appropriate goals and targets are met for COMs. Ensure consistent and accurate communication between maintenance department and community/leasing offices.
• Responsible for meeting outlined budgetary requirements and forecasting volume and cost overages. Responsible for ensuring vacant houses are turned over in an expeditious manner in order to avoid the loss of any rental income.
• Participate in hire, termination, performance management, and progressive discipline in coordination with DOM and HR. Train, coach, and mentor team members. Schedule and adjust technician's daily work load. Assist in coordination of technician training, truck stock inventories, and employee
• Participate in site safety and environmental programs, coordinating with regional Lend Lease safety and environmental managers on immediate concerns and opportunities for improvement. Educate, monitor, and coach team members about safety and environmental requirements and standards.
• Generate and review appropriate weekly and monthly maintenance reports to determine if there are any current or potential issues. Make recommendations for solutions and ensures solutions are implemented by appropriate staff.
• May be responsible for duties of COM Coordinator, Resource Manager, and Field Supervisors in their absence or as required.

Requirements

• High school diploma or GED equivalent.
• 3-5 years of relevant work experience.
• 1-3 years of supervisory experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Experience with computer systems, including Microsoft Office and property management software.
• Ability to supervise and work with a diverse group of people and personalities.
• Ability to multi-task and oversee a fast-paced office environment.
• Excellent managerial skills.
• Ability to produce complex documents, perform analysis, and maintain reporting.
• Outstanding verbal and written communication skills.
• Good organizational and administrative skills.
• Superb attention to detail.

Preferred Qualifications

• Vocational or technical training.

Our Benefits:Permanent full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
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