Norwegian & Swedish Speaker Customer Specialist to Lisbon Portugal!

Your Role Provide support via phone, email, and chat, ensuring a professional and helpful customer experience Assist with account setup and onboarding for new users Support customers with orders, deliveries, and logistics-related inquiries Troubleshoot technical issues related to the application, devices, and accessories Handle financial-related questions, including transactions, deposits, and activity reports Provide clear and accurate product information to customers Escalate complex issues to the appropriate teams when necessary Maintain accurate records of customer interactions and follow internal procedures Your Qualifications Fluent Norwegian & Swedish (C1/C2) with good English skills Previous experience in customer support or service roles is an advantage Strong communication and problem-solving skills Comfortable working with digital tools and multiple systems Ability to explain technical and financial topics clearly Customer-focused mindset with attention to detail Team player with adaptability in a dynamic setting The Offer Join a collaborative and inclusive international team in Lisbon Full training provided, plus opportunities for continuous development Work in a modern, multicultural office environment Enjoy a performance-based bonus structure Access to private health insurance, meal allowance, and other benefits Relocation support may be available for candidates from abroad Long-term career growth with clear development pathways