Senior Director, Global Restaurant Design

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

We are searching for a logical visionary to inspire and create restaurant designs that excel in the customer and employee experiences they offer, achieve the highest levels of efficiency in construction and operation, are respectful of the planet and serve as beacons for the Brand.

The Sr. Director, Global Restaurant Design will lead a team that owns McDonald’s restaurant design strategy and standards (restaurant formats, layout principles, facades, interior décor palettes, family & play solutions, terrace, drive-thru signage etc), is responsible for driving delivery of new design solutions and for facilitating their execution across our markets, globally.

This role will be based in the Speedee Labs facility at our Chicago HQ.

Restaurant Development is a critical priority in our Accelerating the Arches strategy, and this role has responsibility for providing innovative designs and formats that support our acceleration of profitable new restaurant openings, while continuing to reimage our current portfolio to grow sales, and ensuring the segments and markets have the resources & guidelines necessary for world class construction execution.

Achieving those aspirations requires the successful candidate to appreciate that success lies at the perfect intersection of Function and Form, needs the harnessing of diversity of thought and realities from across the business and the application of a highly curious nature to inspire the very best solutions for the business.

Extended Role Requirements

• Strategic leadership and alignment

• Collaboration and connectedness with Segments, Markets, and cross-functional partners, plus external agencies and suppliers
• Appreciation and interpretation of customer and employee insights and franchisee expectations.
• Executional excellence and accountability for results
• A talent champion & role model
• Lead the innovation & evolution of McDonalds restaurant experience by developing a robust 3-5 yr vision in a manner that leads the QSR and fast casual category.
• Lead all testing of Market zero projects globally, ultimately stage gating and preparing the system for rollout of building concepts, interior concepts, signage etc (all elements of restaurant & customer experience)
• Develop a robust curriculum to train segment and market leads as well as local design consultants towards certification of Global McDonalds Development partner.
• Stay on top of design, construction and marketplace trends to ensure we are able to balance our financial model in all markets.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $193,000 – $251,000 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

The ideal candidate is a natural self-starter and creative problem solver who possesses strong strategic and creative expertise working for world class multi-site brands. They will already be leading (or will have led) a significantly sized Design function in a business pursuing aggressive new unit growth and that is renowned for its customer focus.

 More specifically:

• Bachelor’s degree in design or architecture, or equivalent
• Experience leading in a large, matrixed organization.
• Proven track record of designing for scaling
• Excellent oral, written and overall communications skills (including presentation and storytelling skills)
• Strong work ethic with a passion, energy and enthusiasm for the