Quality Manager

Relocation Assistance Offered Within Country
Job Number #168669 - Washington Court House, Ohio, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

The Quality Manager is responsible for developing, assigning responsibility, implementing, monitoring and leadership of the Plant Quality & Food Safety Program.  This includes training, instruction and execution of methodologies to enable the plant to deliver consistent, safe and effective products. This position will have primary responsibility for ensuring site compliance with Colgate, Hill’s, Governmental Regulatory, local Regulatory, International Regulatory Quality-related requirements. This position is also responsible for managing the plant’s Quality Audit Program to ensure conformance with standards and Quality-related regulatory requirements and serve as the key point of contact for any Governmental inspections or inspections from comparable International Regulatory Agencies.  In addition, this position is a key member of the Site Strategic Team, and ensures that the Quality Organization effectively contributes to key business building activities such as customer service, cost savings, technology transfer and management of change.

Principal Duties and Responsibilities:

• Develop and implement the site specific Quality Systems and Food Safety Plan including Quality Management strategies, direction, and policies with the goal of protecting the business, reducing variation and waste, and growing the business.

• Accountable for ensuring compliance with Colgate /Hill’s Quality Standards, Local, Governmental, and International Quality and EOHS Regulatory standards and guidelines and will interface with all agencies to communicate, address, and resolve any issues.

• Responsible for execution of Environmental and Micro programs and the C&S Program at the facility both on finished goods and processing / packaging equipment.

• Responsible for reporting KPI’s of Quality systems both internally and externally on a monthly basis or higher frequency as determined by business.

• Accountable for the robustness of key Quality Systems including but not limited to Incoming Component & Finished Product Inspection & Release, Validation, CAPA, Change Control, Internal Audits, Laboratory Management and Documentation Management.

• Manages the development and implementation of the site’s Quality Audit program to ensure conformance with standards, quality-related regulatory requirements, cGMP’s, and leads the development and implementation of CI and action plans to address any internal/external quality or food safety audit findings.

• Accountable for the site’s consumer satisfaction programs such as consumer complaint tracking and reduction of plant controllable complaints.

• Administers all Performance Management and Coaching / Feedback activities and provides effective career development and planning for all members of the Quality Team at the site.

• Participation with other plant managers / Corporate Quality in continuous improvement projects.

• Functions as a key member of the Site Strategic Team which supports the plant’s vision, provides resources to achieve plant strategy, ensures decision making processes are consistent with guiding principles, establishes clear direction and CI expectations, leads and supports change for the plant.

Required qualifications include: 

• B.A./B.S. degree in Chemistry, Engineering, Microbiology, Biochemistry, Food Science or related field or a Bachelor's degree with 10+ years of Quality Management experience in a plant environment.

• 8+ years of experience in Quality, Supply Chain, R&D, or technical related experience

• At least 5+ years of experience in a manufacturing/ plant operations environment.

• At least 5 years of experience conducting and facilitating effective Failure Investigations, Corrective and Preventive Action, Not