Insurance Senior Manager, Insurance and Business Risk

Responsibilities

About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.

About
The Global Finance - Insurance and Business Risk team facilitates the insurance process globally for ByteDance and its various businesses. Our mission is to enhance the business units' competitive edge by providing expert analysis, mitigation strategies and insurance programs that allow them to succeed in a risk appropriate way.

About the team
We are seeking a strategic, highly accountable Senior Manager, Insurance and Business Risk to join our team. You will work across ByteDance's various business functions, including TikTok, our growing e-commerce platform TikTok Shop, and our various international business. This role will also partner with various internal teams such as Legal, HR, Security and Real Estate teams to help redefine our global insurance needs across our global footprint. This role will have the unique exposure to high level decision makers among various teams as well as company executives.

The Insurance Senior Manager, Insurance and Business Risk will help manage global insurance procurement, partner with various business units to provide risk analysis and help create standard processes related to claims management, underwriting submissions and contract reviews.

Responsibilities
- Effectively manage cross-functional relationships with key business partners to understand business strategies and exposures and co-develop embedded insurance products and services

- Coordinate the efforts of internal and external risk management and risk transfer resources, including insurers, brokers and other service providers, to manage cost and drive operational efficiencies

- Ensure cost-effective, appropriately structured risk transfer vehicles in compliance with regulatory and contractual obligations – including credit facilities; lead efforts to explore and develop captive insurance vehicles and other means of risk mitigation and expense control

- Help develop a claim reporting SOP with various stakeholders

- Lead the development of reporting and analytics to ensure visibility on ByteDance's total cost of risk

- Partner effectively with other members of the Risk Management team (Enterprise Risk Management, Business Resiliency, Security, Program Management) to deliver team-wide objectives and key results

Qualifications

Minimum Qualifications
- Bachelor's degree

- A minimum of 5 years progressive risk and insurance experience, which may include corporate risk management, insurance underwriting leadership and/or scaling a startup insurance enterprise

- Deep subject matter expertise on all lines of insurance coverage and risk management information systems

- Working knowledge of self-insured risk models and captive insurance companies, including third party insurance products offered through an in-house agency and/or captive

- Entrepreneurial spirit and ability to thrive with ambiguity balanced by a strong attention to detail

- Extensive and proven experience building and scaling insurance programs

- Superior project management and organizational skills and ability to prioritize tasks, manage competing demands and perform under pressure to meet or exceed deadlines

Preferred Qualifications
- Experience working in a matrix organization and a dynamic environment

- Ability to work under pressure in a fast-paced setting

- Willingness to travel internationally for work

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too