Senior Market Development Representative

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Overview: The Senior Market Development Representative is responsible for prospecting, qualifying through a discovery call and generating new sales leads to support Inovalon’s Sales Team. This individual will be a highly motivated, self-starter able to identify and develop new business prospects from multiple sources, including outbound marketing leads and prospect lists.

Duties and Responsibilities:

· Initiate outbound prospecting, qualifying, and appointment setting.

· Develop new business via telephone and email to introduce Inovalon services to prospect and existing customers.

· Consistently meets and exceeds dials, talk time and marketing qualified leads created metrics.

· Able to handle complex lead generation calls across different lines of business to many different job titles.

· Identify appropriate buyers within the target market; build and cultivate prospect relationships.

· Conduct discovery calls to obtain feedback to identify prospects’ pain points to help determine how Inovalon solutions will simplify administrative processes.

· Work as part of market driven team to develop and grow the sales pipeline.

· Actively contributes in weekly meetings by providing ideas and suggestions to the team.

· Use Customer Centric™ sales techniques, process, and pipeline milestones to manage sales.

· Utilize Salesforce.com for contact management, opportunity tracking, sales pipeline management.

· Complete product certification for Inovalon applications as it relates to the healthcare market segment assigned; and

· Other duties as requested and/or determined.

· Maintain compliance with Inovalon’s policies, procedures and mission statement.

· Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.

· Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

· Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function.

Job Requirements:

· Current MDR or minimum of 6 months of sales/tele sales experience.

· Strong presentation phone skills.

· Excellent verbal and written communication skills.

· Good analytical skills.

· Ability to set and manage multiple priorities.

· Strong project management/organizational skills and exceptional attention to detail.

· Proficiency with MS Office suite and other software applications.

· Experience with Salesforce.COM or similar contact relationship management systems is preferred.

· Ability to build team unity; working with a cross-functional and diverse group.

Education:

· Bachelor's degree required.

Physical Demands and Work Environment:

· Sedentary work (i.e. sitting for long periods of time).

· Exerting up to 10 pounds of force occasionally and/or negligible amount of force.

· Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.

· Subject to inside environmental conditions.

· Travel for this position will include less than 5% locally usually for training purposes

Inovalon Offers a Competitive Salary and Benefits Package

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Inovalon