Engineering Manager - Customer Foundations

The Customer Growth and Experience (CGX) team at Plaid owns the entire lifecycle of the developer and customer journey—from first interaction to long-term success. The Customer Platform team is a team within the CGX org that owns the foundational components of the customer journey: our core dashboard systems, customer risk evaluation infrastructure, and orchestration to manage the “customer” core nouns at Plaid.

Responsibilities

• Engineering Management of this multi-team area across the Product Engineering organization.
• Responsible for: Directly setting and driving the team’s roadmap and execution on a 6+ month horizon (in collaboration with PM partners).
• Leading their team to ship and deploy projects that scale across multiple teams. 
• Coaching, leading, and growing a team of 9+ Engineers.

Qualifications

• 2+ years of engineering management experience with significant experience as a software engineer
• Experience owning a production product and working with a product manager and/or business partners to drive business impact
• Deep experience with full-stack architecture and systems
• Track record of building and growing high-performing engineering teams