Storeroom Attendant

Job Description Summary

The Storeroom Attendant is a vital role within the hotel, responsible for the efficient receiving and distribution of food and beverage goods and services. This position also assists in the management of guests' goods, ensuring that all items are handled with care and in accordance with hotel standards. The Storeroom Attendant plays a key role in maintaining Food & Beverage controls, which includes managing turnover, conducting inventories, and ensuring that par stock levels are maintained according to the hotel's business levels.

Job Description

The Storeroom Attendant will receive food, beverage, and other items, ensuring proper rotation, stocking, pricing, and storage as prescribed by each outlet. The attendant will issue food and beverage goods following the outlet's policies, which includes recording, pricing, rotation, and delivery to authorized employees. Maintaining accurate records of all items received and issued is crucial to minimize variances in the storeroom, in line with established Food & Beverage procedures. The Storeroom Attendant will also assist in pulling and distributing liquor requisitions, checking in and sorting packages from FedEx, UPS, and USPS, and ensuring that the loading dock remains clean and organized. The role requires participation in monthly inventories and reporting any breakage, spoilage, or stock shortages to the storeroom manager. Building solid relationships with colleagues and treating them with respect and dignity is essential. The employee may also be required to assist in other areas of the hotel as needed, demonstrating flexibility and a commitment to delivering passionate and engaging service to guests. This includes recognizing individual guests and anticipating their unique needs to exceed expectations, following the GUEST model: Greet, Use eye contact, Establish needs, Solve requests, and Thank everyone.

Responsibilities

• Receive food, beverage, and other items according to proper rotation, stocking, pricing, and storage procedures.
• Issue food and beverage goods following outlet policies, including recording, pricing, rotation, and delivery to authorized employees.
• Maintain food and beverage par levels as required by management.
• Keep accurate records of all items received and issued to minimize storeroom variances.
• Assist in pulling and distributing liquor requisitions.
• Check in, sort, and distribute packages from FedEx, UPS, and USPS.
• Ensure the loading dock is clean and organized.
• Participate in monthly inventories and report breakage, spoilage, and stock shortages to the storeroom manager.
• Build solid relationships with colleagues and treat them with respect and dignity.
• Deliver passionate and engaging service to guests, recognizing and anticipating their unique needs.

Requirements

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Strong communication skills for training, safety, and interaction with guests and associates.
• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Ability to read and comprehend simple instructions, short correspondence, and memos.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.