Director - Vulnerability Management

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Leadership position responsible for transforming and accelerating Vulnerability Management (VM) into a core information security strength. This position plays a pivotal role in safeguarding CNA’s assets by leading an enterprise-wide VM program and team, developing strategy, driving priorities and initiatives with partners, and managing vulnerabilities per organizational risk tolerance across on-premises and cloud environments. This role demands a strategic mindset, robust technical aptitude, and the ability to communicate risk and remediation status effectively throughout the business.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

• Leads and executes a comprehensive Vulnerability Management program throughout a global technology organization leveraging legacy and modern assets and applications located on-premises and in the cloud.
• Builds and nurtures strong partnerships with asset owners and managed service providers to drive vulnerability remediation, mitigation, reduce exposure and potential business impact, and ensure secure asset configurations.
• Accountable for the vulnerability remediation process within CNA, which may include vulnerabilities discovered through, but not limited to, vulnerability scanning, ethical hacking, threat intelligence, application security, responsible disclosure, etc.
• Holistically owns the secure configuration management process within CNA, which may include working with various teams in developing secure technical specifications for technologies, assessing the environment against those specifications, and continuously improving the posture through governance and technical leadership.
• Develops enterprise policy, standards, plans, strategy, and procedures with specific regard to vulnerability management and secure configuration in alignment with business, industry, and regulatory requirements.
• Develops and presents VM program metrics, KPIs, KRIs, and other applicable performance reporting measures to communicate risk and program effectiveness to governance and leadership.
• Identifies, recommends, and prioritizes appropriate measures to manage and remediate vulnerabilities and reduce potential impacts on information resources to acceptable risk tolerances.
• Successfully partners with other teams to risk assess potential impact from vulnerabilities and recommends appropriate compensating security controls.
• Mentor and develop a team of vulnerability management professionals, fostering a culture of continuous learning and operational excellence.
• Be a champion for vulnerability management and information security including broadening awareness and use of the team's services, education of security best practices and integration with other business areas.

May perform additional duties as assigned.

Reporting Relationship

Typically AVP or above

Skills, Knowledge & Abilities

• Proven track record of leading vulnerability management programs and teams with expert-level knowledge and competence in security concepts and strategies and the ability to successfully implement them.
• Hands-on experience with leading vulnerability management tools at enterprise scale and strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in legacy and modern assets and applications located on-premises and in the cloud.
• Expertise in identifying, evaluating, and prioritizing vulnerabilities within CNA's environment, paired with the capability to design and implement holistic remediation strategies that effectively address both immediate and long-term risks across CNA.
• Excellent written and verbal communications and interpersonal skills to work effectively with peers, leadership, and subordinates. Must be able to clearly communicate complex technical and business concepts both to business partners, internal and external teams, and leadership.
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