IT Infrastructure Manager/ Lead

Overview

We are seeking a hands-on Infrastructure Leader (player–coach) to stabilize and modernize our IT infrastructure across a multi-plant manufacturing environment. This role owns on-premises and hybrid Microsoft platforms, partners closely with multiple MSPs/MSSPs, and drives measurable reduction of technical debt and operational risk—while setting a pragmatic, scalable infrastructure strategy.

Key outcomes

The successful candidate will:

• Take a hands-on approach early to stabilize and improve core infrastructure operations.

• Own and operate on-premises and hybrid Microsoft infrastructure (including governance, reliability, and performance).

• Manage and partner with multiple MSPs/MSSPs, ensuring clear escalation paths and strong SLA delivery.

• Reduce technical debt and operational risk through disciplined remediation and standards.

• Define and execute infrastructure strategy with a practical, phased roadmap (avoiding unnecessary complexity).

This role is not

• A pure cloud architect position

• A network-only role

• A helpdesk management role

Requirements

Requirements

• Windows Server / Wintel environments (including legacy system remediation)

• VMware (VM lifecycle, performance tuning, patching, tooling hygiene)

• Backup & Recovery with Veeam

• Enterprise storage (SAN/NAS — HPE Nimble, StoreOnce, QNAP, or similar)

• Active Directory & Group Policy (identity hygiene)

• Operational ownership of Microsoft 365 / Exchange / SharePoint

• Azure infrastructure

Operating Model

• Experience working with MSPs / MSSPs (governance, escalation, SLAs)

• Multi-location infrastructure ownership (plants + HQ)

• Hands-on troubleshooting, plus leadership accountability

• Networking (Cisco, WAN, SD-WAN) — operational leadership,