Medical Office Assistant

Description

Medical Office Assistant

The Medical Office Assistant at Unity Hospice plays a vital role in supporting the compassionate care provided by the Care Companions (CC) and Supportive Care Management (SCM) teams. By managing schedules, coordinating care visits, talking with new referrals, and handling essential administrative tasks, you ensure our patients receive timely and efficient care. This position is integral to the smooth operation of our Supportive Care Management and Care Companion teams care, ensuring every patient receives the compassionate support they deserve. 

Schedule: Monday - Friday, 8:00 am - 4:30 pm

Key Job Duties:

Scheduling:

• Schedule and coordinate care visits, meetings, and trainings.
• Review and manage staff schedules and timecards daily.
• Initiate appointment reminders.

Clerical:

• Conduct outreach to new and existing referrals.
• Manage office tasks as directed.
• Enter data, generate reports, and complete audits as assigned.
• Prepare documentation for patient/client visits.
• Schedule, communicate, and prepare materials for team meetings.
• Support programmatic billing needs.
• Manage distribution of patient experience/satisfaction surveys.

Orientation:

• Assist in all tasks related to onboarding new staff.
• Schedule applicant interviews, orientation, and orientation reviews.

Benefits:

Flexible Schedule – Work-life balance 

Competitive Wages – Pay based on experience 

Mileage Reimbursement

PTO (Paid Time Off)

Holidays

Retirement Plan

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account with employer contributions

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

All new employees are eligible for benefits on the first of the month following their date of hire. 

For a full list of benefits: https://unityhospice.org/careers

Requirements

Qualifications:

High School diploma or GED (General Education Development). 

Medical Assistant Certification (CMA) with a minimum of two years CMA experience (preferred) related experience  

Valid Wisconsin Driver’s License, reliable transportation, and proof of current automobile insurance coverage.