Executive Assistant

Job Overview:

We are currently seeking a full-time Executive Assistant to provide support to multiple Vice Presidents and consulting staff in a number of critical areas, including project and team administration; client relations; and marketing, recruiting and onboarding coordination. This role will support members of our practices based in our Boston office. 

The Executive Assistant serves as a critical connection between and among our project teams, clients, and corporate departments. This person will have exceptional organizational, time-management and communication skills and a strong attention to detail. A successful Executive Assistant demonstrates initiative and responsiveness, picks up new skills quickly, and exhibits an ability to anticipate next steps.

What This Job Offers You:

• An exciting and challenging career in professional services
• The ability to work at an established company that is committed to training and professional development
• A culture of learning and intellectual rigor with a sense of collegiality
• An environment where ideas and initiatives are rewarded
• Competitive compensation and benefits

 

Key Responsibilities:

• Deliver project administration support: oversee conflict checks, client retention letters, project code requests, and project billing and reporting; process vendor invoices, team expense reports, check requests and timesheets in a timely manner
• Provide general administrative support: maintain calendars and routine correspondence, coordinate detailed travel arrangements, maintain files, answer telephones, and provide administrative backup for other executive assistants
• Manage high volume project billing, including preparing and ensuring accuracy of invoices, drafting work descriptions, and obtaining relevant approvals; work closely with corporate finance department to proactively resolve issues
• Follow up and provide regular reporting on outstanding project unbilled amounts, receivables and write-offs under the direction of Vice Presidents and project managers
• Facilitate client retention letters and statements of works; assist with editing and reviewing for accuracy prior to submission; maintain templates and update as requested
• Oversee client relationship management database and deliver marketing and business development support
• Manage logistics for internal and external practice meetings and client events
• Serve as point person for ad hoc practice needs, such as ordering supplies, employee gifts, etc.
• Lead local practice onboarding of new hires: welcome new hires and coordinate onboarding activities, including delivering office tours and obtaining security badges
• Act as an internal and external liaison with corporate departments (Human Capital, Information Technology, Financial Administration, Communications, etc.) and other practices
• Perform other administrative duties as assigned

 

Qualifications:

• Bachelor’s degree level qualification preferred
• Minimum 3 years of relevant work experience in a support role; experience in professional services strongly preferred (consulting, law, financial services)
• Strong client invoicing experience, ideally with exposure to time-based and fixed price billing, in a high-volume environment
• Familiarity with financial reporting tools (exposure to Oracle preferred)
• Proven contract management capability; editing, facilitating and maintaining client and/or vendor retention letters
• Prior experience with client communications and outreach
• Intermediate to advanced proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Exceptional attention to detail and focus on accuracy in work product
• Energetic self-starter with strong interpersonal skills including a cooperative and professional attitude
• Displays good judgment and problem-solving skills in a fast-paced environment
• Well-organized, flexible and capable of managing multiple priorities simultaneously
• Outstanding written and oral communication skills
• Maintains client, corporate and court-ordered confidentiality at all times 

 

About Charles River Associates (CRA)

Charles River Associates® is a leading global consulting firm specializing in economic, financial, and management consulting services. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its unique combination of functional expertise and industry knowledge, and for its objec