Sr. Manager of Internal Communications

About Us:

Stericycle is now part of WM!!!  To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release!

 

The Stericycle organization continues to integrate with WM on our journey to become the most reliable, innovative, trusted, and admired environmental services company. We are seeking an experienced and agile Sr. Manager of Internal Communications to develop and execute communications strategies for immediate integration activities and, as integration nears completion, transition to supporting enterprise-wide initiatives. Reporting to the Vice President of Marketing and Corporate Communications, this role is critical to maintaining the engagement and alignment of team members across a wide range of teams, roles, and geographies through compelling, employee-centric communications. It’s an exciting time to be a part of these two organizations as they come together.

 

Position Purpose:

This individual will oversee the strategy, planning, and production of key internal communications efforts, ensuring content is high-quality, on-brand, and audience-appropriate. Initially, this individual will focus on managing Stericycle’s internal communication platforms and work cross-functionally to develop and distribute integration-related communications. This role will evolve as the integration progresses, helping to steer the harmonization of Stericycle and WM’s communications and processes to align with the strategic vision for WM, enhance employee engagement, and foster a unified culture.

Key Job Activities:

•  Translating business strategies into key messages, developing appropriate internal communications initiatives in support of those strategies, and executing and driving programs that build trust, drive engagement, and align teams.  
• Managing the day-to-day creation, scheduling, and posting of content in email and on the company’s internal website. This includes understanding news value, overseeing the editorial calendar, and utilizing technical capabilities of various communication platforms as well as authoring content.
• Developing and producing a variety of content types, including articles, newsletters, emails, intranet posts, and presentations, to support internal communications initiatives.
• Collaborating with senior leadership and business partners across various departmental functions (i.e., HR, IT, Finance, Sales, Marketing, Operations, etc.) on communication and execution strategies, recommending innovative ways to inform and engage team members while connecting core initiatives to the collective organization’s values and brand narrative during the integration.
• Partnering with external communications counterparts and other key functions to effectively align storytelling across all internal and external audiences.
• Continuously assessing and optimizing existing channels and tools for Internal Communications to strengthen all team members’ understanding of company strategy and culture, while also exploring new and innovative technologies to reach and engage a diverse range of connected and front-line internal audiences.
• Measuring and reporting outcomes by setting KPIs and gathering feedback to inform decision-making and measure success.
  Planning and supporting certain high-profile monthly, quarterly, and annual company meetings and special events, including the preparation of agendas, presentations, and related content.
  Maintaining standardized processes and ways of working to enhance collaboration, productivity, and innovation across workstreams.
• Experience leading communications during mergers and acquisitions, demonstrated comfort with change, working cross-functionally, and effectively linking integration efforts to a broader organizational vision.
• Working knowledge of organizational change management strategies and ability to weave change management practices into enterprise communications.
• Required to work in office 4 days a week, Monday - Thursday
• Performing other duties and responsibilities, as assigned.

 

 

Experience :

•    A bachelor’s degree in communications, marketing, or journalism or equivalent work experience.  
•    A minimum of 6 years of experience developi