Hotel Housekeeping Director - Hyatt Riverfront

Job DetailsJob Location: Wilmington, DE 19801Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Hotel Housekeeping Director to join our team!

Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.

BENEFITS AND PERKS WE OFFER

Benefits


Competitive Salary
Affordable Medical, Dental, and Vision Benefits for You & Your Family
401k Retirement With Company Match
Flexible Spending Accounts (FSA) 
Paid Time Off & Paid Holidays
Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
Company provided Life Insurance and Long Term Disability Coverage


Employee Perks Program


Tickets At Work for Discounted Entertainment Tickets!
Tuition Reimbursement
In Facility Training/Inservice Programs
Employee Assistance Program
Free Will/Estate Preparation Services
Optional Legal & Identity Protection Services
Verizon Wireless Discount


Responsibilities and Duties

The Hotel Housekeeping Director is a key individual in achieving the goals and quality standards of the housekeeping department. The Director of Housekeeping must impact all elements of the department from standards of cleanliness and associate morale to budgetary goals and interdepartmental relations.


Having a working knowledge of all housekeeping cleaning equipment and preventive maintenance programs for such machines. Responsible for training all associates on proper usage and handling of cleaning equipment and chemicals.
Regularly scheduled productive and interesting monthly departmental meetings and weekly meetings with the General Manager.
 Preparation, approval by General Manager and posting of weekly schedule in a timely manner.  Control overtime through proper scheduling based on room counts and respond to any problems.
Daily walk around, documented inspections of guest rooms and public areas which are forwarded to the General Manager.
Develop and implement an incentive program to acknowledge a positive guest satisfaction survey and to recognize specific associates mentioned on comment forms.
Responsible for all linens, blankets, and room supplies; equipment, vacuums, washing machines, dryers, etc.

Qualifications
Any combination of education, training, and/or experience that provide the required knowledge, skills, and abilities to perform. 
High school graduate preferred.
Previous hotel-related experience desired.