Operations and Administrative Specialist (Part-Time)

Working Title: Operations and Administrative Specialist (Part-Time)

State Role Title: Administrative and Office Specialist III

Position Type: Part-time - Wage / Part-time Salaried

Position Status: Part-Time

FLSA Status: N/A

 

College/Division: Faculty and Curriculum

Department: 100580 - Center for Faculty Innovation

 

Pay Rate: Hourly

Specify Range or Amount: $17-$19

 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

 

Beginning Review Date: 9/5/2025

 

About JMU:

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

JMU offers several perks to all employees including:
• A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
• Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
• A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
• Holiday Breaks: The university is granted 12 holidays a year.
• Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.

At JMU, we believe in Being the Change — and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/JMUEmployment

 

General Information:

Join the Operations Team of Faculty Success!

We are inviting applications for a part-time Operations & Administrative Specialist position to assist our team in support of Faculty Success (FS) and the Center for Faculty Innovation (CFI) programs with duties related to general reception office duties, providing calendar management support, scheduled program support, assist with creating marketing material, assisting with website updates, assist with catering contracts and room reservations.

• Part-time, 12-month wage position beginning in late July 2025.
• Approximately 20-28 hours of work per week throughout the year.
• Work hours are typically during business hours of 8am – 5pm.
• Working on average 5-8 hours per weekday (Monday-Friday).
• One-hour lunch break.
• On-campus in-person position located in a reception "front" office environment setting.

 

Duties and Responsibilities:

Main duties will include providing customer service support for the Faculty Success reception office through tasks related to incoming and outgoing phone calls, visitors, department e-mail, calendar management, supporting operations' program and marketing needs, and supporting office administrative needs.

Provides Direct Operational Support.

• Assist the Operations team with support during programs and events, including preparation (signage and nametags), setup and cleanup, and day-of-support for CFI Signature Programs.

• Support the office by assisting with data entry, attendance tracking, program registration reminders, and reporting of our programming utilizing ACEware SM, a database software tool.

• Create and update surveys utilizing QuestionPro, a survey software tool.

• Manage the office internal program’s calendar(s) utilizing MS Outlook and Teams software, including updating with new program information.

• Provide backup support, as needed, with duties related to social media, marketing, and podcasting using specialized software tools such as Canva and Podcast, and uses platforms such as Facebook, Instagram, X, and LinkedIn.

Provides Direct Administrative Support.

• Support the Office Manager with program catering requests, supply inventory management, creating and