Sr. Executive Administrator

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Sr. Executive Administrator is responsible for supporting the Senior Vice President, Global Head of Value-Added Services, based in San Francisco with frequent international travel and meetings on global time zones. This role is critical to the success of Visa’s Value-Added Services business units.  A strong candidate will have successfully supported senior level executives and collaborated with others to support leadership team, function, and office activities. 

Executive Administration Responsibilities

• Provide executive level administrative support, including managing an executive calendar both internally and with external client executives, booking and managing executive travel plans, using Visa tools for expense and purchase management, and preparing for meetings.
• Establish and maintain effective and cooperative professional relationships with internal and external business partners, including several levels of management, Visa employees and Visa clients.
• Act as a liaison, problem solver, and facilitator across multiple time zones
• Plan onsite and offsite meetings and events, including coordinating conference room set-up, catering, A/V, and logistical arrangements, and providing occasional on-location support for activities such as group meetings and off-site networking engagements.
• Prepare and update PowerPoint presentations, Excel spreadsheets, and other documents
• Provide support for reports, projects and initiatives as requested
• Assist with team travel arrangements as requested
• Be responsive to reasonable requests for off-hours work, email, and messages follow-up

 Team Support Responsibilities

• Coordinate on-boarding of new employees and contractors, and associated tracking
• Assist with space management, workspace move requests and submit facilities work orders
• Create purchase requisitions and assist staff with expense reporting and finance issues
• Perform team support duties including ordering office supplies, booking meeting rooms, processing training registrations, and updating distribution lists
• Purchasing gifts/recognition for employees with life events.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications
• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree

Preferred Qualifications
• 5+ years of high-level administrative experience, with experience providing executive support to a leader with international accountabilities
• Customer service-focused, with a professional presence and approachable personality
• Capable of working with discretion and tact in an environment exposed to a high level of sensitive and confidential information
• Strong communication skills (both written and verbal), and ability to operate effectively and efficiently in a challenging, fast-paced environment
• Proficient in managing executive calendars, organizing worldwide travel, and processing expenses
• Skilled in Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint
• Ability to multi-task, assist multiple team members at the same time, and prioritize work effectively
• Detail-oriented and able to complete work assignments with a high degree of quality
• Demonstrate initiative, flexible, highly organized and can anticipate and resolve problems before they escalate
• History of creative problem-solving
• Ability to work well collaboratively and under pressure
• Experience with event planning and project coordination highly desired

Additional Information

Work Hours: Varies upon the needs of the department.