Masterdata Specialist

About Customs Support Group 

Customs Support Group (CSG) is the European market leader in customs services, operating across 14 countries. CSG is owned by private equity and a fast-growing, dynamic, data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency. 

The role 

Masterdata Specialist ensures that Microsoft Dynamics 365 Business Central is configured and maintained to support robust internal controls, compliance, and group-level financial reporting. This includes ownership of approval workflows, permissions, master data governance, chart of accounts structures, dimension setup, and system monitoring.

Key Business Central Areas to Own & Maintain

1. Approval Workflows & Control Framework

• Workflow Setup

  • Design and maintain approval workflows (e.g., purchase invoices, vendor payments, vendor bank details).

  • Configure approval hierarchies in line with the Delegation of Authority policy.

  • Regularly review pending/failed approvals and escalate as needed.

• Workflow User Groups

  • Maintain approval user groups and substitutes to ensure business continuity.

2. User Access & Permissions

• Users & User Groups – Maintain user access, ensuring alignment with job responsibilities.

• Permission Sets – Create/maintain role-based permissions to enforce segregation of duties (SoD).

• Effective Permissions Reports – Conduct reviews to validate assigned permissions.

• Security Filters – Apply restrictions to prevent unauthorized posting or data access.

• Quarterly Access Reviews – Verify all permissions and adjust when roles change.

3. Chart of Accounts & Dimensions

• Group Chart of Accounts (GCOA)

  • Communicate changes to Group CoA

  • Ensure that changes are applied

• Default Dimensions

  • Configure mandatory/default dimensions for customers, vendors, G/L accounts, and items to ensure consistent reporting.

  • Monitor for incomplete postings where mandatory dimensions are missing.

4. Financial Master Data & Posting Controls

• Posting Groups (General, Bank, VAT, Vendor, Customer) – Ensure consistent posting logic.

• Blocked Vendors/Customers – Periodically review inactive or duplicate accounts.

5. Audit Assistance & Monitoring

• Change Log Setup & Review

  • Track sensitive fields (vendor bank accounts, permissions, posting setups).

  • Assist internal control with periodic reviews of Change Log Entries.

6. System Operations & Job Queues

• Job Queue Review

  • Monitor scheduled jobs (e.g., posting routines, integrations, automated processes).

  • Investigate failed or stuck jobs and escalate to IT support.

  • Ensure Finance-critical job queues (e.g., consolidation, reporting exports) run successfully.

• Error Logs & Notifications

  • Maintain oversight of system error messages that affect Finance processing.

7. Data replication rules

• Agree the rules for Blueprint

• Agree the rules for country if different from Blueprint

Requirements 

• At least 8+ years of experience in a similar role within a multinational company or consultancy 

• A master’s degree in Finance, Accounting, Economics, Data Analytics or a related field 

• Fluent in English, written and spoken 

• Excellent communication and stakeholder management skills