Operations Coordinator

Position Summary

• Coordinate parking operations for MSU campus events
• Scheduling /directing staff, maintaining client/customer service satisfaction
• The Event Coordinator ensures all positions are staffed as scheduled.
• Supervise and train staff on specific responsibilities.
• Coordinate staffing points for safe inbound/outbound event traffic
• Manage parkhub event payment system.
• Responsible for event set up, break down equipment and inventory.
• Promote customer relations
• Generation of reports related to event revenue and space utilization.
• Strong customer service skills
• Ability to work as a team with differing opinions and other points of view.
• Ability to demonstrate a sense of urgency and timeliness in a fast paced position.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired through the first two or three years of college, such as an Associate’s degree in a business-related field, criminal justice, or hospitality; one to three years of related and progressively more responsible or expansive work experience in customer service, security, or event coordination; or an equivalent combination of education and experience. 

Desired Qualifications

Demonstrated skills of leadership and communication, a well-developed sense of responsibility, sensitivity to individual differences, a positive self-concept, and an obvious interest and enthusiasm for working with students are desirable characteristics for professional, pre-professional and paraprofessional staff members.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Application

Cover Letter

Resume

Work Hours

Event parking at MSU is a 24/7 operation. Schedule varies week to week based on events on campus. Nights and weekends are a normal part of the schedule.

Website

https://parking.msu.edu/