People and Culture Administrative Assistant

Description

POSITION SUMMARY:

Under limited supervision the People and Culture Administrative Assistant performs a variety of specialized administrative and clerical duties in support of the People and Culture Department. Employees in this role implement workflows, process transactions, and coordinate People and Culture processes. This job requires general knowledge of People and Culture (Human Resources) processes, advanced administrative and organizational skills and the ability to coordinate work processes. This position also requires the ability to relate to people and have a desire and willingness to help address their concerns and issues. This position reports directly to the Head of People and Culture.

TYPICAL DUTIES:

1. *Organizes and coordinates office workflow, assigns work, and establishes and communicates priorities.
2. *Implements and communicates administrative programs and processes as established by the senior leadership team.
3. *Coordinates or administers processes requiring specialized knowledge, such as workers’ compensation or payroll systems. Tracks and compiles data and documents, provides follow-up, and obtains information and documents from external sources.
4. *Communicates procedural information and releases data, ensuring appropriate consideration of confidential issues.
5. *Composes correspondence, completes forms, and prepares documents.
6. *Sets-up and maintains files and records including those that are necessary for regulatory or audit purposes. Maintains and updates logs, forms, reports and spreadsheets.
7. *Participates in meetings to share information and to maintain current knowledge of areas supported.
8.  May schedule meetings, produce agendas and materials, and arrange for facilities and services.
9.  May assist with coordinating Company sponsored events and special programs at the site or department level, which may require working with other departments, outside entities and customers.
10. May provide general administrative support such as ordering and maintaining levels of office supplies and mailing overnight packages.
11. Will assist in scheduling travel for the Field Service department.
12. Performs other duties and special projects as assigned.

* Denotes Essential Job Function

Requirements

MINIMUM QUALIFICATIONS:

•  Three or more years of experience providing skilled administrative and clerical support preferably within the Human Resources discipline;
•  Computer literacy including knowledge of word processing, spreadsheet and presentation software;
•  Skills to enter or upload data and format a variety of documents, including memos, spreadsheets and reports;
•  Strong organizational skills and familiarity with standard administrative processes and systems;
•  Flexibility for responding to competing demands and continually changing work priorities in a fast-paced environment;
•  Ability to communicate effectively and respond to questions and requests from team, customers and others;
•  Effective written communication skills using appropriate business English;
•  Human relations skills to maintain effective working relationships within the team and company employees at large;
•  Effective customer service and problem-solving skills;
•  Basic mathematical ability including addition, subtraction, multiplication, and division;
•  Demonstrated desire to put employees first with genuine care, concern and empathy

EDUCATION REQUIREMENTS:

High School Diploma or GED

PHYSICAL REQUIREMENTS:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

•  Viewing computer screen/monitor  
•  Utilizing keyboard
•  Answering phone/making calls

WORK ENVIRONMENT:

Work is performed in a normal office environment with limited privacy and some exposure to background noise.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.