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The Associate Director, Business Systems Analysis performs analysis of business, process and user needs, documentation of requirements, cost/benefit analysis and translation into proper system requirement specifications. The Associate Director, Business Systems Analysis requires a solid understanding of how organization capabilities interrelate across departments.

The Associate Director, Business Systems Analysis formulates and defines systems and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures and processes to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Validates benefits achieved from solution implementation. Decisions are typically related to identifying and resolving complex technical and operational problems within departments and could lead multiple managers or highly specialized professional associates.

The Associate Director will own the following responsibilities:

• Collaborate across teams to ensure requirements meet the underlying and long-term needs of the stakeholders

• Constant communication and follow up from initial discovery through completion of agile features

• Prioritize large volume and large bodies of work with competing timelines

• Delegation of work, ensuring even-loaded capacity across associates on the team

• Appropriately escalate as needed to resolve issues and support deadlines

• Communicate with lower and upper-level associates (up to VP level)

• Communicate and create strong partnerships with IT development team

• Identify and communicate the value of the work requested and the outcomes once work is completed

• Identify and implement efficiency improvement/automation opportunities

• Manage data governance processes for the team and act as Chair to the organization's Data Governance Committee

• Lead a team of highly specialized associates focused on data (analysis, management, governance, sharing, issue resolution)

Use your skills to make an impact
 

Required Qualifications

Soft Skills

• Cross-functional Collaboration - Ability to work across business units, IT, compliance, etc.

• Strategic Planning - Defining value of data initiatives and aligning them with organizational goals

• Change Management - Lead through shifts in data initiatives, technology initiatives, and organizational strategies impacting the team

• Communication - Ability to translate complex data topics into business language and planning, relentless follow up to ensure dependencies are being addressed and initiative timelines are being met, communicate data changes to our many data consumers as part of change management, escalate early and often to ensure timelines are being met, ability to communicate at all levels (including with senior leadership), leader level presentation skills

• Team Leadership & Development - Must have at least 2 years of leadership experience with direct reports. Mentoring and coaching a data-minded team, leading them through change, and clearly aligning their work to organizational strategies.

• Detail Oriented Mindset - Ability to manage and organize multiple deliverables along with maintaining standards for data integrity and governance

• Prioritization - Proven ability to prioritize and organize high volume and large bodies of work to meet deadlines while delivering quality services/products

• Curious - Curious mind with ability to dig into complex processes, identifying any opportunity to simplify or automate. Work and learn together creating the best solutions for the people we serve

• Caring - Create an environment where people feel valued, respected, and are treated with kindness

• Committed - Deliver commitments with excellence to the people we serve, elevate our agility to meet people's needs and sustain our growth

Technical Skills

• At least 2 years of experience in data management or data modeling for report development

• At least 2 years of experience with Power Automate, Power Apps, and Power BI

• At least 2 years of experience implementing and adhering to data governance policies and processes

Preferred Qualifications

• Hands-on experience with Azure Cloud and Snowflake Cloud solutions/tools

• Snowflake SNOWPRO certification