Senior Software Engineer, Back End

Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, individuals who are struggling and seeking support are often met with geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.

Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.

About the Role

As an early member of Charlie Health’s Engineering Team, you will play a big part in backend development and maintenance of applications that directly impact our high-acuity patients and the clinicians who support them.

We’re looking for a Senior Software Engineer, Back-End who enjoys partnering closely with the rest of the product development team to make durable contributions and technical decisions as we race toward product launches. You’ll thrive here if you find greenfield work energizing, have a high quality bar, and prefer to iterate to success.

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way.

Responsibilities

• Develop, release, and maintain high quality, backend services that drive meaningful business value using Python, Fast API, PostgreSQL, Snowflake, Informatica, Prefect, AWS, Aptible, Terraform
• Own infrastructure problems from inception and architecture to launch
• Set strong patterns for our growing team to follow
• Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions
• Be an owner. Collaborate with product and design to iterate to top notch product solutions
• Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We’re early and the expectation of folks joining at this stage is that you’ll play a huge part in setting and improving how we work
• Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge-sharing methods
• Ensure our clients can always access the care they need by participating in our on-call rotation

Requirements

• 4+ years of professional experience developing backend services and infrastructure that deliver meaningful business value
• Expertise and hands on production experience with an application programming language, preferably Python
• Proficiency in LLMs, Neural Networks, and Graph Databases. Skilled in applying large language models and neural networks for improved efficiency and decision-making, along with utilizing graph databases for in-depth data relationship analysis to drive optimized outcomes
• Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc.) into smaller parts with tractable solutions and clear iterations
• Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications
• Growth mindset and a sense of humor. You welcome feedback, and when you stumble, you get back up. You adapt quickly in a fast-paced environment and enjoy fostering an environment that prioritizes fun, learning, and growth #LI-Remote
• Please note: candidates located within 75 minutes' commuting distance of our NYC office are expected to come to office 4 days/week

Charlie Health does not provide visa sponsorship.

Benefits

Charlie He