Associate II - Product

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Associate will lead and/or assist in new and existing products for the dealer distribution channel to achieve the Division’s production and profitability goals. This includes working with the Forms Specialist and various departments including Administration, Sales, Risk Management and Compliance to ensure product updates and revisions are made in a timely manner compliant with lender & state requirements. 

Key Responsibilities:

• Manage or assist in the internal/external product development efforts to meet market and customer needs and maintain underwriting profitability for the product, including stakeholder analysis (e.g., requirements gathering, prioritization, etc.), product design and refinement, contract drafting.
• Work with Lender Team, Administration, Compliance, Risk Management, and Sales teams to deliver new, enhanced products/services to the field on a timely basis.
• Assist in the development, implementation and execution of product exceptions and product backlog requests to maximize customer retention and business profitability goals.
• Utilize industry and market research on a regular basis to maintain competitive product/rate data base(s)

Communications:

• This position is in contact with external and internal customers.  As an ambassador of our company and brand, this position requires strong communication, documentation, and problem-solving skills.  

Professional Specifications:

• Bachelor’s Degree
• 1-2 years’ experience in product development or similar experience
• Minimum 2 years insurance industry experience required
• Working knowledge of basic service contract and warranty products
• Strong system/computer skills
• F&I experience is not required but is considered a plus

Requirements:

• Self-starter, able to prioritize and work independently
• Ability to handle multiple projects/assignments at the same time
• Well organized and detail oriented
• Excellent written and oral communication skills
• Team player
• Ability to work under pressure and meet tight deadlines

Protective’s targeted salary range for this position is $60,000-$70,000 annual. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.
Employee Benefits:  We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.    Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Diversity and Inclusion: At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.
We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace unique skills and abilities. Our aim is to create an equitable and accountable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.