Senior Supplier Relations Manager (flights, train and car)

<p>We are TravelPerk: a scaling unicorn valued at <a href="https://www.travelperk.com/blog/how-we-raised-an-additional-115-million-in-our-series-d/">$1.3billion that has raised over $400m</a> since our creation in 2015. Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries.</p> <p>Over the past few years, we’ve been named<a href="https://www.saasmag.com/saas-1000-2019/"> the fastest-growing SaaS startup in the world</a> by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We’re revolutionizing the B2B corporate travel market—worth over $1.4 trillion— to connect people in real life in an enjoyable and sustainable way.</p> <p>TravelPerk are innovators. During the last year we have welcomed and acquired the likes of <a href="https://techcrunch.com/2021/07/06/travelperk-buys-uk-based-click-travel-in-latest-pandemic-purchase/?guccounter=1&amp;guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&amp;guce_referrer_sig=AQAAAFS8k14SHxA3S5bQr-Nk-hBdouDLprmkws9hGaQ7YYSG1awtDQTfe9LNbU3fAyqJdwXzbLqj_KWURyNkwpKeqGC7JDTWuJvK5xGjOMLp3z97q2hWpBkOkXRO1hRYOGWpfBvVE6J-WVp9gqbzqB0OHJfxDfDGZJkpCiNxGuPOxCNY">Click Travel</a>, <a href="https://www.travelperk.com/press-release/travelperk-anchors-us-foothold-with-nextravel-acquisition/">NexTravel </a>and Albatross to the team. From <a href="https://www.travelperk.com/travel-safety-solution/">TravelCare</a>, to <a href="https://www.travelperk.com/travel-solutions/flexiperk/">FlexiPerk</a> and of course <a href="https://www.travelperk.com/travel-solutions/greenperk/">GreenPerk</a> we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that’s where you come in!</p> <p>If you’re ready to take off with us, keep reading!</p> <p>We are looking for a <strong>Senior Supplier Relations Manager</strong> to join our team! In this role, you will be responsible for a portfolio of flights, train and car suppliers, securing content dedicated to TravelPerk. It is a multi-faceted position, providing end-to-end supplier management, encompassing negotiations, contract execution, business development, and with strong autonomy to manage and maximize the portfolio of suppliers. </p> <p> </p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong>Supplier relationship management </strong>- Develop, maintain and balance supplier relationships while maximizing revenue opportunities for TravelPerk.</li> <li><strong>Ensure best content from flight, car and rail suppliers.</strong></li> <li><strong>Effective negotiation </strong>- Lead the negotiation of agreements with suppliers on behalf of TravelPerk while having a good understanding of all contract implications and impact on the business.</li> <li>Implementation of strategies for strengthening and developing suppliers relations to guarantee the highest quality of inventory.</li> <li><strong>Revenue focus </strong>- Analyze, identify and direct the execution of additional revenue opportunities</li> <li>Ensuring that commercial development commitments from suppliers are executed: <ul> <li>Expected commissions are being paid in line with the expectations.</li> <li>Expected costs are aligned with contractual obligations.</li> </ul> </li> <li>Monitor and report on portfolio performance.</li> <li>Provide the team with a revenue and cost forecasting of the profile.</li> <li>Supplier onboarding into TravelPerk, ensuring all affected departments are being considered when bringing new suppliers.</li> <li>Understand clients needs and how they can be supported from a supplier perspective.</li> <li>Collaborate functionally and regionally with all relevant departments (operations, customer management, data, business development) to align strategies, generate commitment and optimize results.</li> <li>Business travel might be required from time to time.</li> </ul> <p><strong>Outcomes:</strong></p> <ul> <li>Identify inventory gaps in your own markets/regions.</li> <li>Analyse the opportunity of integrating with other suppliers and prioritise them.</li> <li>Ensure the Sales team has a clear understanding of our ground transportation product.</li> <li>Keep track of GMV and revenues generated by each supplier.</li> <li>Manage contract renewals and renegotiate conditions when needed.</li> <li>Sell marketing opportunities.</li> <li>Conduct business review by video call and/or on-site for larger partners.</li> <li>Manage back office requirements to ensure those relationships.</li> <li>Work with the Sales team to present clients with different suppliers that can help them improve their travel spend.</li> </ul> <p> </p> <p><strong>Required skills and experience:</strong></p> <ul> <li>Significant experience in travel industry, preferably working in Revenue Management.</li> <li>Strong familiarity with large global travel b